Guerlain Digital, CRM & Product Intern
- Employment
- Internship
- Seniority
- Intern
- Department
- E-Commerce, Digital & Data Analytics
- Posted
- Aug 24, 2026
About Guerlain
Founded in Paris in 1828, Guerlain is one of the world’s most storied maisons of fragrance, beauty and skincare, renowned for its artisanal excellence, scientific innovation and enduring sense of French elegance. As an employer, Guerlain offers the opportunity to contribute to a living heritage where creativity, craftsmanship and responsible luxury meet. Its teams span perfumery, retail excellence, research, marketing, supply chain and corporate functions, united by a passion for exceptional products and client experience. With a strong commitment to biodiversity, sustainability and the preservation of savoir-faire, Guerlain attracts talents who aspire to shape the future of beauty while honoring nearly two centuries of legacy.
Guerlain seeks a bilingual Digital, CRM & Product Intern in Brussels for January 2027 to support e-commerce, marketing campaigns, and product launches.
Role & Responsibilities
- Manage and update e-commerce product pages on Guerlain.com, particularly during product launches and seasonal campaigns
- Coordinate digital campaigns with the E-commerce Europe team to ensure proper online deployment
- Prepare weekly and monthly performance reports and monitor key performance indicators to support strategic objectives
- Support Search campaigns and asset optimization across digital channels
- Coordinate product launches and manage product information files (PIM) with e-retailers
- Organize and coordinate promotional activations and visibility initiatives with key e-retailers such as ICI Paris XL, April, Paris 8, and INNO
- Create and manage digital assets including banners, sliders, folder takeovers, spotlights, and email templates for campaigns and seasonal campaigns
- Track online deployments and report on retail visibility, identifying opportunities to strengthen brand visibility and positioning
- Create and send CRM email campaigns to the Guerlain.com Belgium-Luxembourg database in French and Dutch for key launches
- Coordinate and organize CRM content assets in collaboration with Guerlain headquarters teams
- Organize and manage product seeding shipments for Guerlain.com customer activation initiatives
- Support product forecasting (FAST) reports and monthly analyses
- Prepare competitive intelligence reports on competitor launches, media campaigns, and digital initiatives
- Assist with Sell Out analysis and reporting for commercial meetings
- Manage and organize receipt of field support materials including samples, POSM, and pre-series products
- Track marketing inventory and analyze market requests from headquarters
- Provide logistical support to the marketing department
- Monitor industry trends and best practices to identify new e-commerce opportunities for Guerlain
Qualifications
- Bachelor's degree in business, marketing, or equivalent discipline
- Minimum 6 months to 1 year of internship or professional experience
- Bilingual fluency in French and English (Dutch optional but valued)
- Proficiency in Microsoft Excel, Word, and PowerPoint
- Strong organizational and structured approach to work
- Analytical mindset with attention to detail
- Proactive, self-motivated attitude with personal initiative
- Team-oriented and collaborative work style
Skills
Experience
Minimum 6 months to 1 year of internship or professional experience in a related field such as digital marketing, e-commerce, or product management.
Education
Bachelor's degree in business administration, marketing, digital commerce, or equivalent university-level qualification.
Workplace
The successful candidate will be located in Brussels, Brussels-Capital Region, Belgium.
Culture
Guerlain cultivates a refined workplace culture rooted in French artistry, exceptional craftsmanship, and a deep respect for its heritage in fragrance and beauty. As an employer, it values creativity, excellence, and sustainability, encouraging teams to combine innovation with the Maison’s enduring sense of elegance and purpose.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Guerlain, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «E-Commerce & Digital Marketing Intern», «Digital Marketing & CRM Coordinator Intern», «Product Management & E-Business Intern», «Digital Coordinator Intern», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.