Guerlain Data Product Owner

About Guerlain

Founded in Paris in 1828, Guerlain is one of the world’s most storied maisons of fragrance, beauty and skincare, renowned for its artisanal excellence, scientific innovation and enduring sense of French elegance. As an employer, Guerlain offers the opportunity to contribute to a living heritage where creativity, craftsmanship and responsible luxury meet. Its teams span perfumery, retail excellence, research, marketing, supply chain and corporate functions, united by a passion for exceptional products and client experience. With a strong commitment to biodiversity, sustainability and the preservation of savoir-faire, Guerlain attracts talents who aspire to shape the future of beauty while honoring nearly two centuries of legacy.

Role & Responsibilities

• Identify business requirements across CRM, Marketing, Digital, and Customer Service functions, and evaluate data-driven business opportunities
• Define and prioritize the data product roadmap, ensuring alignment between business strategy, data architecture, and customer engagement objectives
• Maximize the value of first-party data and drive its cross-functional exploitation across the organization
• Promote a data-driven culture through internal teams, regional offices, and markets via analytics, reporting, and strategic support
• Design data products from conceptualization through deployment
• Mentor a Data Scientist in the development of machine learning algorithms
• Co-develop customer segments, scoring models, and engagement use cases
• Monitor product performance, ensure continuous optimization, and govern the complete lifecycle of data products
• Collaborate closely with Data Engineering, Data Quality, IT, and CRM teams to maintain ecosystem coherence
• Contribute to data governance frameworks including ownership models, standards, and security protocols
• Participate in the selection and integration of data and CRM solutions within the existing architecture
• Ensure operational continuity through incident management, remediation prioritization, and stakeholder communication
• Supervise a Data Analyst intern in their analytics and reporting assignments

Qualifications

• Degree from a top-tier engineering or business school, or equivalent qualification in statistics or data science
• Minimum 5 years of experience in data project management, preferably within luxury or retail sectors
• Dual competency in data and CRM/operational disciplines
• Proficiency in project management methodologies, including Agile frameworks
• Demonstrated ability to identify, evaluate, and manage project risks

Skills

Experience

Minimum 5 years of experience in data project management, ideally within the luxury or retail sectors. A strong background in CRM and operational disciplines, combined with hands-on experience managing cross-functional data initiatives, is essential.

Education

Degree from a top-tier engineering school, business school (Top 10), or equivalent qualification in statistics or data science.

Workplace

Culture

Guerlain cultivates a refined workplace culture rooted in French artistry, exceptional craftsmanship, and a deep respect for its heritage in fragrance and beauty. As an employer, it values creativity, excellence, and sustainability, encouraging teams to combine innovation with the Maison’s enduring sense of elegance and purpose.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.