Guerlain CRM Project Coordinator Intern
- Location
- ParisÎle-de-FranceFrance
- Employment
- Internship
- Seniority
- Intern
- Department
- Clienteling, CRM & VIP Relations
- Posted
- Sep 8, 2026
About Guerlain
Founded in Paris in 1828, Guerlain is one of the world’s most storied maisons of fragrance, beauty and skincare, renowned for its artisanal excellence, scientific innovation and enduring sense of French elegance. As an employer, Guerlain offers the opportunity to contribute to a living heritage where creativity, craftsmanship and responsible luxury meet. Its teams span perfumery, retail excellence, research, marketing, supply chain and corporate functions, united by a passion for exceptional products and client experience. With a strong commitment to biodiversity, sustainability and the preservation of savoir-faire, Guerlain attracts talents who aspire to shape the future of beauty while honoring nearly two centuries of legacy.
Guerlain internship: CRM Project Coordinator in Paris supporting digital transformation and multi-market CRM initiatives. January 2027.
Role & Responsibilities
- Oversee the operational execution of CRM activation plans, including campaign production, asset coordination, and market delivery
- Serve as the primary point of contact for markets regarding activation plan requests and issue resolution
- Support strategic CRM projects including automated campaign deployment, new channel launches (SMS, push notifications), and loyalty programme restructuring
- Identify and disseminate competitive best practices in customer retention and activation strategies
- Conduct monthly performance analysis and reporting on CRM campaign metrics to drive continuous improvement
Qualifications
- Currently enrolled in or recently graduated from a Bac +4/+5 programme in business, communications, or related field
- Prior internship or work experience in CRM (preferably within the luxury sector)
- Fluent written and spoken English
- Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint)
Skills
Experience
Entry-level; prior CRM internship experience preferred but not required. Ideal candidate will have demonstrated exposure to luxury sector operations or digital marketing initiatives.
Education
Bac +4/+5 in business school, communications, marketing, or equivalent university-level qualification in a related field.
Workplace
This position is based in Paris, Île-de-France, France.
Culture
Guerlain cultivates a refined workplace culture rooted in French artistry, exceptional craftsmanship, and a deep respect for its heritage in fragrance and beauty. As an employer, it values creativity, excellence, and sustainability, encouraging teams to combine innovation with the Maison’s enduring sense of elegance and purpose.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Guerlain, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «CRM Assistant Project Manager», «Digital Marketing Coordinator Intern», «Customer Relations Management Intern», «CRM Operations Coordinator», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.