Guerlain CRM Project Assistant Intern
- Location
- ParisÎle-de-FranceFrance
- Employment
- Internship
- Seniority
- Intern
- Department
- Clienteling, CRM & VIP Relations
- Posted
- Jul 29, 2026
About Guerlain
Founded in Paris in 1828, Guerlain is one of the world’s most storied maisons of fragrance, beauty and skincare, renowned for its artisanal excellence, scientific innovation and enduring sense of French elegance. As an employer, Guerlain offers the opportunity to contribute to a living heritage where creativity, craftsmanship and responsible luxury meet. Its teams span perfumery, retail excellence, research, marketing, supply chain and corporate functions, united by a passion for exceptional products and client experience. With a strong commitment to biodiversity, sustainability and the preservation of savoir-faire, Guerlain attracts talents who aspire to shape the future of beauty while honoring nearly two centuries of legacy.
Guerlain CRM Project Assistant Intern in Paris — 6-month conventionned internship supporting international digital campaigns and loyalty programs.
Role & Responsibilities
- Manage operational oversight of the CRM activation plan, including campaign and asset production, delivery coordination to markets, and serving as primary contact for market-specific activation requests
- Support CRM projects related to campaign automation, loyalty program deployment, and new channel launches across markets
- Identify and share customer retention and activation best practices through competitive analysis
- Monitor and analyze monthly CRM campaign performance metrics to drive continuous improvement
Qualifications
- Bachelor's degree (+4/+5) in business, communication, or equivalent university qualification
- Prior internship experience in CRM, preferably within the luxury sector
- Strong organizational skills with ability to manage priorities with engagement and rigor
- Excellent written and spoken English fluency
- Proficiency with Microsoft Office suite (Word, Excel, PowerPoint)
Skills
Experience
Entry-level; ideal candidates will have completed at least one prior internship in CRM or a related digital marketing function.
Education
Bachelor's degree (Bac +4/+5) in business, communication, digital marketing, or equivalent university qualification.
Workplace
This position is based in Paris, Île-de-France, France.
Culture
Guerlain cultivates a refined workplace culture rooted in French artistry, exceptional craftsmanship, and a deep respect for its heritage in fragrance and beauty. As an employer, it values creativity, excellence, and sustainability, encouraging teams to combine innovation with the Maison’s enduring sense of elegance and purpose.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Guerlain, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «CRM Coordinator Intern», «Digital Project Support Intern», «CRM Operations Assistant», «Customer Engagement Coordinator», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.