Guerlain Counter Manager

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Employment
Full-Time
Seniority
Manager
Posted
Apr 5, 2026

About Guerlain

Guerlain is a storied French luxury beauty house renowned for perfumery, skincare and make-up. Part of a major luxury group, the brand combines heritage craftsmanship with modern innovation and places strong emphasis on exceptional client experience, product expertise and refined retail environments.

Guerlain Counter Manager — Rotterdam: Lead the Guerlain counter at De Bijenkorf, drive sales and manage a luxury beauty team.

Role & Responsibilities

  • Lead, coach and motivate the counter team daily to achieve a high-performance, service-oriented culture
  • Set, monitor and follow up on individual and team sales objectives; drive sell-out and market share growth
  • Oversee day-to-day counter operations including staff planning, stock management, ordering and merchandising compliance
  • Deliver outstanding client experiences and reinforce Guerlain service standards through personal example on the sales floor
  • Implement product launches, in-store activations and events; liaise with Head Office and store management
  • Maintain accurate and timely reporting of sales, KPIs and operational metrics and execute corrective action plans
  • Build collaborative relationships with De Bijenkorf floor and store management and internal cross-functional teams

Qualifications

  • Professional make-up artistry and/or beautician certification
  • Fluent Dutch (mandatory) and good command of English
  • Minimum 3 years' experience in beauty retail with supervisory or managerial responsibilities
  • Proven ability to lead, develop and coach a sales team
  • Strong commercial orientation with demonstrable track record of meeting sales targets

Skills

Sales target management Team leadership and coaching Clienteling and relationship building Stock management and ordering KPI monitoring and sales reporting Merchandising and brand image compliance Execution of product launches and in-store events Fluent Dutch English (proficient)

Experience

At least 3 years in luxury beauty or cosmetics retail with demonstrated experience managing a counter or small retail team, driving sales and delivering high-end client service.

Education

Professional make-up artistry and/or beautician certification

Workplace

The successful candidate will be located in Rotterdam, North Holland, Netherlands.

Culture

Guerlain fosters a refined, client-centric retail culture rooted in French luxury tradition and product excellence. Teams are expected to combine meticulous service standards with entrepreneurial drive and collaborative teamwork within prestigious retail environments.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Guerlain, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Beauty Counter Manager», «Cosmetics Counter Supervisor», «Counter Team Leader», «Retail Counter Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.