Guerlain Beauty Sales Advisor
About Guerlain
Guerlain is a storied French luxury beauty house renowned for fragrance, skincare and makeup, operating boutiques worldwide. As part of the LVMH family, the Maison combines artisanal craftsmanship with contemporary retail excellence and places a premium on client experience and heritage-driven creativity.
Guerlain seeks a Beauty Sales Advisor in Lyon (CDD 21h, Apr–Dec 2026) to deliver luxury client experiences and drive boutique sales.
Role & Responsibilities
- Deliver an impeccable, personalised client experience across fragrance, skincare and makeup consultations; create warm rapport and embody Guerlain’s brand promise.
- Drive boutique sales and market share by consistently applying the "Dare to Bee" sales method and leveraging the Bee Guerlain training tool.
- Execute proactive clienteling activities — phoning, client outreach, encartage and loyalty-building initiatives — to develop a regular and international client base.
- Achieve individual and team KPIs (revenue, PDM, other Retail KPIs) and contribute to boutique targets through upsell and tailored service propositions.
- Maintain retail excellence: merchandising, stock control, cash handling, boutique presentation and strict adherence to sales procedures and grooming standards.
- Participate actively in team briefs, share best practices and contribute to a collaborative, performance-oriented boutique culture.
Qualifications
- BTS / Bac +2 (or equivalent) education.
- Minimum three years’ experience in a similar role within luxury retail or beauty sales.
- Fluent English (spoken) — required.
- Proven commercial orientation with a demonstrated track record of meeting sales targets.
- Impeccable personal presentation, strong interpersonal skills and an ability to deliver discreet, high-end service.
Skills
Experience
Minimum 3 years’ experience in luxury retail or beauty sales, with demonstrable success in client acquisition, retention and achievement of sales KPIs.
Education
BTS / Bac +2 or equivalent.
Workplace
The successful candidate will be located in Lyon, Auvergne-Rhône-Alpes, France.
Culture
Guerlain combines heritage craftsmanship with contemporary luxury retail, privileging refinement, creativity and exceptional client service. The boutique environment fosters teamwork, attention to detail and a commitment to brand excellence.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Guerlain, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Beauty Consultant», «Client Advisor — Boutique», «Boutique Sales Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.