Guerlain Beauty Consultant

About Guerlain

Founded in Paris in 1828, Guerlain is one of the world’s most storied maisons of fragrance, beauty and skincare, renowned for its artisanal excellence, scientific innovation and enduring sense of French elegance. As an employer, Guerlain offers the opportunity to contribute to a living heritage where creativity, craftsmanship and responsible luxury meet. Its teams span perfumery, retail excellence, research, marketing, supply chain and corporate functions, united by a passion for exceptional products and client experience. With a strong commitment to biodiversity, sustainability and the preservation of savoir-faire, Guerlain attracts talents who aspire to shape the future of beauty while honoring nearly two centuries of legacy.

Role & Responsibilities

• Advise, demonstrate, and sell Guerlain products to clients, delivering a luxury and personalized experience
• Achieve daily, weekly, and monthly sales targets (sell-out)
• Build and maintain strong client relationships to increase loyalty and repeat business
• Proactively approach clients and increase direct contact to grow the customer base
• Anticipate client needs and provide tailored beauty solutions
• Ensure the highest level of customer service in a dynamic department store environment
• Act as a brand ambassador in line with Guerlain and De Bijenkorf luxury standards
• Follow Guerlain merchandising guidelines to ensure optimal visibility within the store
• Maintain the counter to the highest standards including cleanliness, organization, and presentation
• Ensure testers are available, clean, and in perfect condition
• Respect and apply grooming guidelines at all times
• Contribute actively to achieving the counter's overall performance and KPIs
• Monitor stock levels, especially bestsellers, and report needs proactively
• Support the Counter Manager in daily operations and reporting when required
• Provide feedback on client behavior, market trends, and competitor activities
• Assist in the execution of in-store animations and events
• Support and collaborate with team members to ensure a positive and high-performing environment
• Share product knowledge and best practices with colleagues and temporary staff
• Participate actively in trainings and continuously develop product and sales expertise

Qualifications

• MBO level or equivalent
• Make-up artistry training with commercial application focus and/or beautician certification
• Minimum 2–3 years of retail experience, preferably in cosmetics or luxury
• Strong sales and customer service mindset
• Excellent communication and interpersonal skills
• Ability to build relationships and engage clients naturally
• Basic knowledge of digital tools and reporting systems
• Fluent in Dutch (mandatory, spoken and written)
• Good command of English

Skills

Experience

Minimum 2–3 years of experience in retail, preferably in cosmetics or luxury. Candidates with a strong sales and customer service background are encouraged to apply.

Education

MBO level or equivalent; make-up artistry training (commercial application) and/or beautician certification required.

Workplace

Culture

Guerlain cultivates a refined workplace culture rooted in French artistry, exceptional craftsmanship, and a deep respect for its heritage in fragrance and beauty. As an employer, it values creativity, excellence, and sustainability, encouraging teams to combine innovation with the Maison’s enduring sense of elegance and purpose.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.