Guerlain Beauty Consultant
Guerlain Beauty Consultant in Rotterdam (De Bijenkorf). Deliver luxury consultations, represent the brand and achieve sales targets.
Overview
Guerlain is a historic French luxury house renowned for perfumes, skincare and make‑up; it operates within the premium retail network and is part of the LVMH group. The brand is known for refined in‑store service, craftsmanship and an emphasis on sensory, high‑touch client experiences, often delivered through concession counters in department stores.
Role & Responsibilities
- Deliver personalised beauty and fragrance consultations, demonstrating and selling Guerlain products to achieve daily, weekly and monthly sell‑out targets.
- Build and nurture client relationships to drive loyalty, repeat purchases and client database growth through proactive outreach and tailored recommendations.
- Maintain the counter to Guerlain standards: merchandising execution, visual presentation, tester availability and impeccable cleanliness and grooming.
- Support Counter Manager with daily operations, stock monitoring (especially bestsellers), sales reporting and ad hoc administrative tasks.
- Provide feedback on client behaviour, market trends and competitor activity; assist in planning and executing in‑store events and brand activations.
- Collaborate with colleagues and temporary staff, share product knowledge, participate in training and contribute to a positive, high‑performing team dynamic.
Qualifications
- Minimum MBO level (or equivalent).
- Formal make‑up artistry training (commercial application) and/or beautician certification.
- Minimum 2–3 years' retail experience, preferably within cosmetics or luxury beauty.
- Proven sales orientation with a track record of meeting targets and delivering excellent customer service.
- Fluent Dutch (spoken and written) is mandatory; good command of English.
- Flexible availability including weekends and variable schedules; strong grooming and presentation standards.
Skills
Experience
Minimum 2–3 years of retail experience, ideally in cosmetics or luxury retail, with demonstrated success in client engagement and sales achievement.
Education
Minimum MBO level (or equivalent); make‑up artistry training and/or beautician certification preferred.
Workplace
The role is situated in Rotterdam, North Holland, Netherlands.
Culture
Guerlain fosters a refined, client‑centric retail culture that emphasises craftsmanship, elegance and sensory experiences. Teams are expected to maintain high standards of presentation and service while collaborating closely to meet commercial objectives within premium department store environments.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Guerlain, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Beauty Advisor», «Make‑up Consultant», «Cosmetics Sales Advisor», «Fragrance & Beauty Specialist», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.