Guerlain Beauty Consultant

About Guerlain

Founded in Paris in 1828, Guerlain is one of the world’s most storied maisons of fragrance, beauty and skincare, renowned for its artisanal excellence, scientific innovation and enduring sense of French elegance. As an employer, Guerlain offers the opportunity to contribute to a living heritage where creativity, craftsmanship and responsible luxury meet. Its teams span perfumery, retail excellence, research, marketing, supply chain and corporate functions, united by a passion for exceptional products and client experience. With a strong commitment to biodiversity, sustainability and the preservation of savoir-faire, Guerlain attracts talents who aspire to shape the future of beauty while honoring nearly two centuries of legacy.

Role & Responsibilities

• Initiate customer contact and deliver welcoming service across point-of-sale and floor demonstrations
• Identify, understand, and address customer needs through consultative selling techniques
• Propose and demonstrate personalized product recommendations across fragrances, makeup, and skincare
• Cross-sell complementary products and encourage category switching to maximize basket size
• Develop lasting customer relationships through sampling, makeover bookings, and personalized follow-up
• Achieve monthly retail sales targets and contribute to annual revenue goals
• Educate customers on Guerlain products, brand heritage, and product benefits
• Ensure strict adherence to Guerlain merchandising guidelines and optimize brand visibility at point-of-sale
• Monitor stock levels, identify replenishment needs, and resolve availability issues
• Train and coach multi-brand retail staff on Guerlain product knowledge, sales techniques, and brand values
• Execute and support Guerlain promotional events and in-store activations
• Analyze Guerlain sales performance and market share metrics across assigned territory
• Report field insights and improvement recommendations to Guerlain management
• Maintain corporate and store compliance standards including attendance, punctuality, and brand grooming guidelines
• Uphold exceptional display quality and cleanliness across all three merchandising axes
• Verify stock accuracy to achieve 100% product availability key performance indicator

Qualifications

• Minimum 3 years of professional sales experience
• Demonstrated expertise in high-end cosmetics or luxury goods retail environment
• Advanced cosmetic and makeup application knowledge
• Strong interpersonal and communication skills in professional settings
• Medium-high level English proficiency
• Track record of achieving sales targets in retail or luxury setting

Skills

Experience

Minimum 3 years of professional experience in sales, preferably in high-end cosmetics, luxury goods, or luxury fashion environments. Proven track record of success in customer-facing roles with demonstrated sales achievement and operational expertise.

Education

Secondary education (high school diploma or equivalent). Vocational training in beauty, cosmetology, or retail sales is advantageous but not mandatory.

Workplace

Culture

Guerlain cultivates a refined workplace culture rooted in French artistry, exceptional craftsmanship, and a deep respect for its heritage in fragrance and beauty. As an employer, it values creativity, excellence, and sustainability, encouraging teams to combine innovation with the Maison’s enduring sense of elegance and purpose.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.