Guerlain Beauty Advisor
Guerlain seeks a Full-Time Beauty Advisor in Costa Mesa, USA — sell luxury fragrance, makeup and skincare while building a loyal client book.
Overview
Guerlain is an iconic French house renowned for its perfumery, luxury skincare and makeup. As a heritage brand within the LVMH group, Guerlain pairs artisanal olfactory expertise with couture-level presentation, operating boutique counters and retail concessions in premium department stores and freestanding boutiques worldwide.
Role & Responsibilities
- Achieve and exceed retail sales and productivity targets through proactive client engagement and consultative selling.
- Deliver full-spectrum customer service including product education, makeup application, skin consultations and fragrance fitting.
- Develop and maintain a robust client book; execute clienteling activities and follow-up communications by phone, text and email to drive repeat business.
- Execute in-store events, promotions and merchandising to brand standards; ensure the counter is impeccably presented and stocked.
- Manage customer inquiries, resolve complaints diplomatically, and liaise with management for escalations.
- Use point-of-sale and inventory/order status systems to process sales and manage stock; participate in special projects as required.
- Adhere to retailer and brand policies, maintain professional conduct and protect confidential customer information.
Qualifications
- Minimum 3 years of prestige or luxury beauty retail sales experience, preferably with cosmetics and fragrance.
- Proven track record of meeting or exceeding sales targets and building long-term client relationships.
- Excellent verbal and written communication skills; polished interpersonal manner suitable for high‑end clientele.
- Strong organizational skills and ability to manage multiple priorities in a fast-paced retail environment.
- Ability to stand for extended periods and perform light physical tasks associated with retail counter work.
Skills
Experience
Minimum three years of experience in prestige beauty or luxury cosmetics retail, with demonstrable success in client acquisition, retention and sales target attainment.
Education
High school diploma or equivalent required; cosmetology, esthetics or beauty-related certification preferred.
Workplace
The successful candidate will be located in Costa Mesa, California, USA, with easy access to Los Angeles. 52 luxury roles are listed in Costa Mesa on Cerulean, 3 posted in the last 48 hours. Across the California region, Cerulean lists 360 open positions — 16 listed in the past two days. Cerulean currently advertises 2.211 open roles in USA, including 80 added in the last 48 hours.
Compensation
The base compensation for this position ranges from USD 28 to USD 33 per hour.
Culture
Guerlain combines artisan craftsmanship with a couture approach to beauty, fostering a culture of refinement, attention to detail and client-centric service. As part of LVMH, the brand emphasizes excellence, creativity and professional development within a rigorous luxury retail environment.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.