Guerlain Assistant E-commerce Key Account Manager

Location
Employment Full-time
Seniority Mid-Level
Posted Mar 6, 2026
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Join Guerlain in Shanghai as an Assistant E-commerce Key Account Manager, overseeing the Douyin Flagship Store. Apply now for this full-time role.

Overview

Guerlain, a prestigious brand within the LVMH group, is renowned for its luxurious perfumes and cosmetics. As an employer, Guerlain offers a dynamic and innovative environment, fostering creativity and excellence in the beauty industry.

Role & Responsibilities

  • Oversee the business results of the Guerlain Douyin Flagship Store.
  • Plan and execute calendar events with strategic initiatives and sales objectives.
  • Collaborate with platforms, KOLs, and internal teams to achieve monthly sales targets.
  • Lead digital partners and third-party teams to ensure smooth operations.
  • Support line manager in P&L management, sales planning, and KOL livestream strategy development.
  • Coordinate with internal marketing, logistics, and product teams to align business objectives.
  • Monitor and analyze key business metrics and generate insights for decision-making.
  • Manage store operations, including product refreshes, promotions, warehousing, and logistics.
  • Control purchase orders and expenses.

Qualifications

  • Over 4 years of experience in e-commerce, preferably in the cosmetics or FMCG industry.
  • Experience with EKA or EMKT, with knowledge in key account management, e-commerce operations, and digital marketing.
  • Project management skills are advantageous.

Skills

Strong data analysis and logical reasoning skills. Proficiency in Excel. Ability to work collaboratively in a team and multitask effectively. Excellent organizational, communication, and interpersonal skills. Fluent in English and Chinese.

Experience

Over 4 years of experience in e-commerce, particularly within the cosmetics or FMCG sectors.

Workplace

The role is situated in Shanghai, Shanghai, China. There are currently 414 open positions in Shanghai on Cerulean, with 17 added recently. Within Shanghai, Cerulean currently features 440 open roles, including 18 recent additions. Across China, Cerulean lists 1.773 open roles — 30 of them newly added.

Culture

Guerlain is celebrated for its commitment to innovation and luxury, offering a workplace that values creativity and excellence. Employees are encouraged to push boundaries and contribute to the brand's storied legacy.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.