Guerlain Account Manager
- Employment
- Full-Time
- Seniority
- Supervisor
- Department
- Retail & Boutique Operations
- Posted
- Jul 29, 2026
About Guerlain
Founded in Paris in 1828, Guerlain is one of the world’s most storied maisons of fragrance, beauty and skincare, renowned for its artisanal excellence, scientific innovation and enduring sense of French elegance. As an employer, Guerlain offers the opportunity to contribute to a living heritage where creativity, craftsmanship and responsible luxury meet. Its teams span perfumery, retail excellence, research, marketing, supply chain and corporate functions, united by a passion for exceptional products and client experience. With a strong commitment to biodiversity, sustainability and the preservation of savoir-faire, Guerlain attracts talents who aspire to shape the future of beauty while honoring nearly two centuries of legacy.
Guerlain Account Manager role in Edinburgh offering team leadership and sales opportunities in luxury beauty retail at a department store.
Role & Responsibilities
- Set sales targets for all team members in line with company expectations
- Proactively sell Guerlain products and deliver luxury-standard customer service
- Lead and coach team to ensure awareness and achievement of sales targets
- Link-sell across product categories to increase average transaction value and units
- Educate and train team members on Guerlain product usage and heritage
- Demonstrate products through flash make-overs and articulate product benefits confidently
- Initiate customer contact both at counter and through traffic-stopping engagement
- Manage team members proactively, identifying coaching and development opportunities
- Manage stock levels in partnership with Area Manager
- Grow business through events, appointments, and return bookings
- Participate in merchandise management aligned with corporate guidelines
- Adhere to all company procedures, policies, and store protocols
- Build relationships with store management and department leaders
Qualifications
- Demonstrated sales expertise and ability to exceed targets consistently
- Strong product knowledge in beauty, skincare, and fragrance categories
- Team leadership experience with proven coaching and mentoring capability
- Excellent communication and interpersonal skills
- Customer service excellence and luxury retail acumen
- Organisational skills with ability to manage multiple priorities
- Self-confidence and comfort engaging with diverse customer base
Skills
Experience
Entry-level retail or beauty counter experience preferred; candidates demonstrating strong sales acumen and leadership potential will be considered despite minimal prior experience.
Education
No specific formal qualification stated; however, a passion for luxury beauty brands and commitment to professional development is essential.
Workplace
The successful candidate will be located in Edinburgh, Scotland, UK.
Culture
Guerlain cultivates a refined workplace culture rooted in French artistry, exceptional craftsmanship, and a deep respect for its heritage in fragrance and beauty. As an employer, it values creativity, excellence, and sustainability, encouraging teams to combine innovation with the Maison’s enduring sense of elegance and purpose.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Guerlain, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Beauty Account Manager», «Counter Manager», «Boutique Manager», «Sales Manager», «Team Lead», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.