- Employment
- Full-Time
- Seniority
- Manager
- Department
- Retail & Boutique Operations
- Posted
- Nov 9, 2026
About Guerlain
Founded in Paris in 1828, Guerlain is one of the world’s most storied maisons of fragrance, beauty and skincare, renowned for its artisanal excellence, scientific innovation and enduring sense of French elegance. As an employer, Guerlain offers the opportunity to contribute to a living heritage where creativity, craftsmanship and responsible luxury meet. Its teams span perfumery, retail excellence, research, marketing, supply chain and corporate functions, united by a passion for exceptional products and client experience. With a strong commitment to biodiversity, sustainability and the preservation of savoir-faire, Guerlain attracts talents who aspire to shape the future of beauty while honoring nearly two centuries of legacy.
Guerlain seeks a full-time, permanent Account Manager for HBeauty Chester, working 37.5 hours per week. The role combines luxury beauty sales and client service with team leadership, stock and merchandise management, business development, and operational administration.
Role & Responsibilities
- Set targets for team members in line with company objectives and lead and coach them to achieve KPIs.
- Proactively sell Guerlain products, connect product categories to increase ATV and ATU, and deliver luxury service.
- Educate clients on Guerlain products and propose and demonstrate personalised products.
- Manage team members, identify development opportunities, and provide training and guidance.
- Manage stock levels in collaboration with the AM.
- Grow the business through events, appointments and bookings, while completing operational and administrative tasks.
- Participate in merchandise management, align it with corporate guidelines, and ensure adherence to procedures and policies.
- Build relationships with store management and carry out additional duties.
Qualifications
- Constantly seek opportunities to develop and grow the business through events and gain new sales.
- Be organised and manage paperwork, team members, department and area managers, while meeting clients’ needs.
- Be willing to go the extra mile to ensure customers receive the best luxury service.
- Be self-confident and able to approach and engage customers with ease, using strong selling skills to pursue additional sales.
- Demonstrate make-up application knowledge and excellent communication skills to identify products suited to customers’ needs.
- Maintain immaculate grooming and presentation.
Skills
Experience
Minimum 3 years
Workplace
The successful candidate will be located in Chester, England, UK.
Explore jobs in England or in the UK.
Culture
Guerlain cultivates a refined workplace culture rooted in French artistry, exceptional craftsmanship, and a deep respect for its heritage in fragrance and beauty. As an employer, it values creativity, excellence, and sustainability, encouraging teams to combine innovation with the Maison’s enduring sense of elegance and purpose.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.