Gucci Team Manager
Join Gucci in Troy, USA as a Team Manager. Lead a team of Client Advisors to deliver exceptional service and achieve business goals in the luxury fashion industry.
Overview
Gucci, a distinguished name in the luxury fashion industry, is part of the globally renowned Kering Group. As an employer, Gucci is committed to fostering a dynamic and inclusive environment where creativity and innovation are at the forefront. The brand is dedicated to nurturing talent and promoting a culture of excellence, making it an ideal workplace for those passionate about fashion and luxury.
Role & Responsibilities
- Lead and inspire a team of Client Advisors to deliver exceptional customer service and achieve business goals.
- Provide real-time coaching and feedback to team members on the shop floor.
- Support the opening and closing of the store as Manager on Duty.
- Conduct regular performance conversations and develop action plans for team growth.
- Ensure adherence to company policies and procedures.
- Execute superior client experiences and foster long-lasting client relationships.
- Utilize clienteling tools to activate, retain, and grow the client base.
- Monitor and strategize around key performance indicators (KPIs).
- Collaborate with cross-functional teams to maintain visual merchandising standards and operational excellence.
Qualifications
- Minimum of 2-4 years of sales management experience in retail, luxury retail, or service-related industry.
- Bachelor’s Degree in a related field is preferred.
- Proven ability to drive positive customer experiences and deliver measurable results.
- Strong business acumen and industry awareness.
Skills
Experience
2-4 years of sales management experience in retail, luxury retail, or service-related industry.
Education
Bachelor’s Degree in a related field is preferred.
Workplace
This position is based in Troy, Michigan, USA, within easy reach of Detroit. Cerulean lists 18 open roles in Troy, including 1 posted recently. The broader Michigan area accounts for 29 active listings on Cerulean, 1 of which are new. In USA as a whole, Cerulean currently features 2.262 open positions, with 71 posted this week.
Benefits
Competitive benefits package including health insurance, retirement plans, and employee discounts.
Culture
Gucci promotes a culture of creativity, innovation, and inclusivity. The brand values collaboration and encourages employees to express their individuality while working towards common goals. Gucci is committed to creating a supportive environment where every team member can thrive and contribute to the brand's success.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.