Gucci Team Manager
- Employment
- Full-Time
- Seniority
- Supervisor
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Jul 10, 2026
About Gucci
Gucci, one of the world’s most influential luxury houses, offers employees the opportunity to contribute to a Florentine legacy defined by creativity, craftsmanship and cultural daring. As part of Kering, the Maison combines Italian heritage with a progressive global outlook, fostering careers across design, retail, clienteling, merchandising, digital, operations and corporate functions. Gucci seeks individuals who bring curiosity, excellence and an entrepreneurial spirit, supporting them through inclusive leadership, learning opportunities and international mobility. Its workplace celebrates self-expression, collaboration and innovation, while upholding exacting standards of quality, sustainability and client experience.
Gucci Team Manager role in Singapore. Lead a team of Client Advisors delivering luxury retail excellence through coaching, clienteling, and business development.
Role & Responsibilities
- Lead and coach a team of Client Advisors on the shop floor, providing real-time feedback and support to ensure consistent service excellence and adherence to company standards
- Conduct regular performance conversations and monthly reviews with team members, developing action plans and discussing results to drive motivation and professional growth
- Drive clienteling activities and full utilization of client engagement tools to activate, retain, and grow client bases, developing actionable strategies to achieve KPIs
- Lead from the shop floor by actively selling and role modelling the selling ceremony, managing customer flow to ensure no client is left unattended
- Monitor and analyze category performance, proactively proposing action plans to meet sales targets and partnering with Store Management and Merchandising teams
- Support store opening and closing procedures as Manager on Duty, and lead Store Morning Briefings to communicate business priorities and daily objectives
- Participate in attracting, recruiting, and onboarding high-performing team members; manage employee lifecycle activities through Workday and local administrative platforms
- Partner with Human Resources and the Store Manager on employee relations issues, ensuring adherence to company policies and procedures
- Collaborate with Visual Merchandising and Training teams to maximize category potential, maintain merchandising guidelines, and ensure comprehensive product knowledge across the team
- Develop cross-category and floor working expertise within the team, enabling advisors to sell across all product categories and floors
Qualifications
- Minimum 2–3 years of supervisory experience in retail or service industry, preferably with a proven track record in luxury fashion
- Direct people management experience with teams of 6–7 members
- Strong leadership and communication skills with demonstrated ability to manage teams to high operational standards
- Curiosity, empathy, and cultural sensitivity in team interactions
- Independent decision-maker with strong problem-solving capabilities
- Well-groomed and professional presentation
- Passionate about developing a career within the luxury fashion industry
Skills
Experience
Minimum 2–3 years of supervisory experience in the retail or service industry, with a strong preference for prior exposure to luxury fashion retail. Direct people management of a team of 6–7 members is a strong asset. The successful candidate will demonstrate a track record of delivering exceptional client experiences and driving business performance through effective team leadership.
Education
Secondary education or equivalent; tertiary qualifications in Business Management, Retail Management, or a related field are advantageous.
Workplace
The role is situated in Singapore, Central, Singapore.
Culture
Gucci fosters a creative, inclusive workplace where individuality, craftsmanship, and cultural curiosity are central to how teams collaborate. As an employer, the Maison encourages bold ideas and personal expression while maintaining a strong commitment to excellence, innovation, and responsible luxury.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Gucci, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Team Lead», «Store Team Supervisor», «Client Advisors Manager», «Floor Supervisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.