- Location
- Parndorf Burgenland Austria
- Employment
- Full-Time
- Seniority
- Manager
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Oct 14, 2026
About Gucci
Gucci, one of the world’s most influential luxury houses, offers employees the opportunity to contribute to a Florentine legacy defined by creativity, craftsmanship and cultural daring. As part of Kering, the Maison combines Italian heritage with a progressive global outlook, fostering careers across design, retail, clienteling, merchandising, digital, operations and corporate functions. Gucci seeks individuals who bring curiosity, excellence and an entrepreneurial spirit, supporting them through inclusive leadership, learning opportunities and international mobility. Its workplace celebrates self-expression, collaboration and innovation, while upholding exacting standards of quality, sustainability and client experience.
The Gucci Team Manager leads store performance, team development and client experience while working on the shop floor. The role oversees team coaching and recruitment, clienteling, category performance, product feedback and visual merchandising collaboration.
Role & Responsibilities
- Maximize store performance to exceed targets and goals, with a strong focus on team management and development.
- Lead by example to foster a positive, professional team environment built on trust, integrity and high performance standards.
- Maintain regular contact with the team on the shop floor and stay informed about daily operations.
- Support and provide ongoing feedback to client advisors to encourage their development, motivation and sense of belonging.
- Hold regular performance conversations to review results and develop action plans.
- Provide on-the-spot coaching to ensure a consistent client experience.
- Participate in attracting, recruiting and onboarding a high-performing team.
- Partner with the Store Manager and Human Resources on employee relations issues and their effective resolution.
- Ensure team members follow company policies and procedures.
- Lead and inspire the team to deliver a superior client experience and foster a hospitality mindset.
- Develop a client-engagement mindset to build long-lasting client relationships.
- Lead the store team's clienteling activities, developing actions to achieve goals and KPIs.
- Demonstrate leadership through an active role on the sales floor.
- Monitor assigned category performance and proactively propose action plans to reach targets.
- Partner with the Merchandising team, providing effective feedback on products, stock situations and store-specific requests to grow the business.
- Collaborate with the Visual Merchandising team to maximize category potential while maintaining the store image in line with guidelines.
- Ensure the team builds comprehensive product knowledge through specific training and stays informed about market trends and competitors.
Skills
Workplace
This position is based in Parndorf, Burgenland, Austria, within easy reach of Vienna.
Explore jobs in Austria.
Culture
Gucci fosters a creative, inclusive workplace where individuality, craftsmanship, and cultural curiosity are central to how teams collaborate. As an employer, the Maison encourages bold ideas and personal expression while maintaining a strong commitment to excellence, innovation, and responsible luxury.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Gucci, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Team Manager», «Sales Team Supervisor», «Floor Team Manager», «Department Team Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.