Gucci Team Manager
- Employment
- Full-Time
- Seniority
- Manager
- Compensation
- $95,000–105,000/year
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Apr 23, 2026
About Gucci
Gucci is a leading global luxury fashion House renowned for its creativity, Italian craftsmanship and progressive approach to design. The brand operates within the Kering group and is recognized for combining heritage artisanship with contemporary innovation across ready-to-wear, leather goods and accessories.
Gucci is hiring a Team Manager in New York to lead the sales floor, clienteling and a high-performing retail team. Salary range: $95,000–$105,000.
Role & Responsibilities
- Lead and inspire the sales team on the selling floor, modelling the Gucci selling ceremony and ensuring a consistent, elevated client experience.
- Coach Client Advisors in real time through behavioural observation and structured feedback to drive individual performance and category KPIs.
- Manage clienteling activity: capture and analyse client data, deploy clienteling tools and lead in-store prospecting and loyalty initiatives to increase acquisition and retention.
- Own sales performance for assigned categories: monitor KPIs, propose and implement action plans in partnership with the Store Manager and Merchandising team.
- Recruit, onboard and retain top retail talent through behavioural interviews, talent pipelining and robust onboarding programmes.
- Coordinate local events and product launches to ensure client attendance, seamless execution and targeted sales outcomes.
- Ensure operational excellence: oversee stock and asset organisation, special order tracking, store opening/closing as Manager on Duty, and adherence to health, safety and loss-prevention procedures.
- Run engaging team briefings and development conversations (annual performance & development reviews, monthly performance follow-ups) to promote career development and engagement.
- Maintain visual merchandising standards and collaborate cross-functionally with Operations, HR, Loss Prevention and Training to optimise store performance.
Qualifications
- Minimum 4+ years of sales management experience in retail, luxury retail or a service-related industry.
- Proven ability to deliver measurable clienteling and sales results while building long-term client relationships.
- High degree of ethics, professionalism and the ability to inspire trust and influence a diverse team.
- Strong verbal and written communication skills, excellent organisational capability and business acumen.
- Flexibility to work a retail schedule including evenings, weekends and holidays.
Skills
Experience
At least four years of progressive sales management experience within retail or luxury retail environments, with demonstrable success in team leadership, clienteling and achieving category KPIs.
Education
Bachelor’s degree in a related field preferred.
Workplace
This position is based in New York, New York, USA.
Compensation
The base compensation for this position ranges from USD 95,000 to USD 105,000 per annum.
Culture
Gucci fosters a creative, inclusive and high-performance culture that values craftsmanship, bold thinking and diversity of backgrounds. As part of the Kering group, the House emphasizes talent development, cross‑disciplinary collaboration and a commitment to accessibility and equal opportunity.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Gucci, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Team Manager», «Store Team Leader», «Client Experience Manager», «Sales Floor Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.