Gucci Team Manager
Join Gucci in New York as a Team Manager, leading a team of Client Advisors to deliver exceptional service and achieve business goals. Competitive salary and benefits offered.
Overview
Gucci, a distinguished name in the luxury fashion industry, is part of the Kering Group, a global leader in apparel and accessories. As an employer, Gucci is renowned for its commitment to innovation, quality, and craftsmanship, offering a dynamic and inclusive work environment that fosters creativity and professional growth.
Role & Responsibilities
- Lead and inspire a team of Client Advisors to deliver exceptional customer service and achieve business goals.
- Provide real-time coaching and feedback to team members on the shop floor.
- Support the opening and closing of the store as Manager on Duty.
- Conduct regular performance evaluations and develop action plans for team members.
- Participate in recruiting, onboarding, and developing a high-performing team.
- Ensure compliance with company policies and procedures.
- Drive superior client experiences and build long-lasting relationships with clientele.
- Utilize clienteling tools to activate, retain, and grow the client base.
- Monitor and strategize to meet key performance indicators (KPIs).
- Collaborate with Store Director, Merchandising, and Visual Merchandising teams to optimize product performance.
- Maintain visual merchandising standards and organization of company assets.
- Communicate business needs and trends to relevant departments.
Qualifications
- Minimum of 2-4 years of sales management experience in retail, luxury retail, or service-related industry.
- Bachelor’s Degree in a related field preferred.
- Proven ability to drive positive customer experiences and deliver measurable results.
- Strong business acumen and industry awareness.
- Excellent verbal and written communication skills.
- Flexibility to work a retail schedule including evenings, weekends, and holidays.
Skills
Experience
A minimum of 2-4 years in sales management within retail, luxury retail, or a service-related industry is required.
Education
Bachelor’s Degree in a related field is preferred.
Workplace
This position is based in New York, New York, USA, within easy reach of New York. Cerulean lists 498 open roles in New York, including 19 posted recently. The broader New York area accounts for 610 active listings on Cerulean, 21 of which are new. In USA as a whole, Cerulean currently features 2.262 open positions, with 71 posted this week.
Compensation
A reasonable estimate of the current base salary range is $90,000 USD to $105,000 USD.
Benefits
Comprehensive benefits package including health insurance, retirement plans, and employee discounts.
Culture
Gucci fosters a vibrant and inclusive culture that values creativity, innovation, and collaboration. Employees are encouraged to express their individuality while working towards common goals in a supportive environment.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.