Gucci Team Manager
- Employment
- Full-Time
- Seniority
- Manager
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Sep 17, 2026
About Gucci
Gucci, one of the world’s most influential luxury houses, offers employees the opportunity to contribute to a Florentine legacy defined by creativity, craftsmanship and cultural daring. As part of Kering, the Maison combines Italian heritage with a progressive global outlook, fostering careers across design, retail, clienteling, merchandising, digital, operations and corporate functions. Gucci seeks individuals who bring curiosity, excellence and an entrepreneurial spirit, supporting them through inclusive leadership, learning opportunities and international mobility. Its workplace celebrates self-expression, collaboration and innovation, while upholding exacting standards of quality, sustainability and client experience.
Gucci Team Manager at Selfridges, London. Lead a luxury retail department and sales team with focus on client experience and business results.
Role & Responsibilities
- Own overall departmental performance, balancing commercial success with client experience and team development
- Drive business results through performance analysis, opportunity identification, and execution of impactful action plans
- Build and sustain a strong clienteling culture, growing client loyalty and retention through tailored client strategies
- Embed high-performance culture through effective performance management, ensuring excellence in client experience and selling standards
- Maintain the appearance and presentation of the department to luxury retail standards
- Partner with Store Director and key stakeholders (HR, Training, Merchandising, Operations, Clienteling, Visual Merchandising) to deliver business priorities
Qualifications
- Proven leadership experience in luxury fashion or premium retail
- Strong commercial acumen with demonstrated track record of delivering results
- Ability to manage performance and develop high-performing teams
- Excellent communication and stakeholder management skills
- Energetic, adaptable, and hands-on leadership style
- Passion for luxury fashion, client experience, and team success
Skills
Experience
Proven leadership experience in luxury fashion retail or premium retail environments, with a demonstrated track record of delivering commercial results and developing high-performing teams.
Education
Not specified
Workplace
This position is based in London, England, UK.
Culture
Gucci fosters a creative, inclusive workplace where individuality, craftsmanship, and cultural curiosity are central to how teams collaborate. As an employer, the Maison encourages bold ideas and personal expression while maintaining a strong commitment to excellence, innovation, and responsible luxury.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Gucci, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Department Manager», «Sales Manager», «Retail Operations Manager», «Client Relations Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.