Gucci Team Manager

Employment
Full-Time
Seniority
Supervisor
Posted
Aug 10, 2026

About Gucci

Gucci, one of the world’s most influential luxury houses, offers employees the opportunity to contribute to a Florentine legacy defined by creativity, craftsmanship and cultural daring. As part of Kering, the Maison combines Italian heritage with a progressive global outlook, fostering careers across design, retail, clienteling, merchandising, digital, operations and corporate functions. Gucci seeks individuals who bring curiosity, excellence and an entrepreneurial spirit, supporting them through inclusive leadership, learning opportunities and international mobility. Its workplace celebrates self-expression, collaboration and innovation, while upholding exacting standards of quality, sustainability and client experience.

Gucci Team Manager role in Las Vegas: Lead sales team, drive luxury client experiences, and manage retail operations at Forum Shops.

Role & Responsibilities

  • Lead and inspire the sales team to deliver superior client experiences with elevated hospitality and service standards
  • Execute real-time coaching and feedback on the selling floor to achieve business and product category goals
  • Develop and retain team talent through recruitment participation, onboarding, performance management, and coaching
  • Oversee clienteling activities, ensuring team utilizes CRM tools to drive client loyalty and acquisition
  • Lead daily morning briefings and communicate key business objectives to the team
  • Conduct regular performance conversations and manage annual performance and development cycles
  • Monitor store KPIs and sales performance, proposing proactive action plans to reach targets
  • Partner with the Store Manager on scheduling, FTE allocation, and visual merchandising standards
  • Manage and resolve client service issues to retain and enrich client relationships
  • Support company-driven local events and product launches with focus on client attendance and sales results
  • Maintain compliance with company policies and procedures, managing employee relations matters
  • Optimize inventory management and monitor stock risks
  • Lead by example in embodying Gucci values and brand ambassadorship

Qualifications

  • 4+ years of sales management experience in retail, luxury retail, or service-related industry
  • Bachelor's degree in a related field preferred
  • High degree of ethics, professionalism, and integrity with ability to inspire trust and influence teams
  • Proven ability to drive positive client experiences and deliver measurable results
  • Strong business acumen and industry awareness
  • Excellent verbal and written communication skills
  • Advanced organizational abilities
  • Proficiency with Microsoft Office (Word, Excel, PowerPoint, Outlook)

Skills

Team leadership and people management Client relationship management and CRM tools Sales performance analysis and KPI tracking Microsoft Office Suite Retail operations management Performance coaching and feedback Inventory and stock management Event planning and execution

Experience

4+ years of sales management experience in retail, luxury retail, or a service-related industry, with proven ability to lead teams, drive client loyalty, and achieve sales targets.

Education

Bachelor's degree in a related field is preferred.

Workplace

The role is situated in Las Vegas, Nevada, USA.

Culture

Gucci fosters a creative, inclusive workplace where individuality, craftsmanship, and cultural curiosity are central to how teams collaborate. As an employer, the Maison encourages bold ideas and personal expression while maintaining a strong commitment to excellence, innovation, and responsible luxury.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Gucci, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Store Team Lead», «Retail Operations Lead», «Client Services Manager», «Sales Floor Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Gucci

Gucci Team Manager

Las Vegas, USA

Continue to the application.