Gucci Team Manager
About Gucci
Gucci, a prestigious name in the luxury fashion industry, operates under the umbrella of Kering, a global leader in apparel and accessories. As an employer, Gucci is renowned for its commitment to innovation, craftsmanship, and sustainability, offering a dynamic workplace that fosters creativity and professional growth.
Gucci is seeking a Team Manager in Columbus to lead and inspire a team of Client Advisors. This role involves delivering real-time coaching, ensuring a consistent client experience, and achieving business goals. Candidates should have 2-4 years of sales management experience in luxury retail and a passion for the fashion industry.
Role & Responsibilities
- Lead and inspire a team of Client Advisors to achieve business and product category goals.
- Provide real-time coaching and feedback to ensure a consistent client experience.
- Support the opening and closing of the store as Manager on Duty, providing leadership and guidance.
- Conduct regular performance conversations and develop action plans.
- Participate in attracting, recruiting, and onboarding high-performing team members.
- Ensure adherence to company policies and procedures.
- Execute a superior client experience and develop long-lasting client relationships.
- Utilize clienteling tools to activate, retain, and grow the client base.
- Monitor and strategize around KPI performance standards.
- Support and align with business initiatives and product launches.
- Collaborate with cross-functional departments to ensure operational excellence.
- Maintain visual merchandising standards and organization of company assets.
Qualifications
- Minimum of 2-4 years of sales management experience in retail, luxury retail, or service-related industry.
- Bachelor’s Degree in a related field is preferred.
- Proven ability to drive positive customer experiences and deliver measurable results.
- Flexibility to work a retail schedule including evenings, weekends, and holidays.
- Qualified candidates must have the proper work authorization to work in the United States.
Skills
Experience
A minimum of 2-4 years in sales management within retail, luxury retail, or a service-related industry is required.
Education
Bachelor’s Degree in a related field is preferred.
Workplace
This position is based in Columbus, Ohio, USA.
Benefits
Gucci offers a comprehensive benefits package, including opportunities for professional development and growth within the company.
Culture
Gucci fosters a culture of innovation and creativity, encouraging employees to break new ground in the fashion world. The company values diversity, sustainability, and craftsmanship, creating a community of passionate individuals dedicated to excellence.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.