Gucci Store Operations Associate

About Gucci

Gucci, one of the world’s most influential luxury houses, offers employees the opportunity to contribute to a Florentine legacy defined by creativity, craftsmanship and cultural daring. As part of Kering, the Maison combines Italian heritage with a progressive global outlook, fostering careers across design, retail, clienteling, merchandising, digital, operations and corporate functions. Gucci seeks individuals who bring curiosity, excellence and an entrepreneurial spirit, supporting them through inclusive leadership, learning opportunities and international mobility. Its workplace celebrates self-expression, collaboration and innovation, while upholding exacting standards of quality, sustainability and client experience.

Role & Responsibilities

• Receive, control, and manage merchandise deliveries and shipments with accurate tracking and ASN/STS/ICT uploading into the JDA system
• Execute all aspects of stock management including random inventories, ticketing, price changes, consignments, holds, reservations, VIP and press requests
• Maintain optimal organization of storage space for both current and past collections
• Monitor packaging stock levels and track defective products for returns and waste management
• Ensure timely receipt, tagging, and distribution of products and supplies throughout the boutique
• Enforce Gucci loss prevention policies and procedures, reporting immediately any misconduct or suspicious activities to store management
• Participate in merchandise inventories and stock takes to identify discrepancies and losses
• Collaborate with sales teams to prepare display elements, manage transfers, and coordinate operational tasks
• Provide operational support during peak trading periods including reception, storage, and maintenance
• Maintain compliance with health and safety regulations in back-of-house areas, including fire exit clearance and hazard mitigation
• Support updates and movement of Kering Service tickets for Before and After Sales and product care items (BS Pure Tickets/BS Child Tickets)
• Execute ad hoc duties as assigned by Store Director

Qualifications

• Previous experience in a similar warehouse or stock management role, preferably within luxury fashion retail
• High degree of ethics, professionalism, and integrity with proven ability to inspire trust and foster teamwork
• Strong organizational skills with demonstrated inventory management efficiency
• Meticulous attention to detail and accuracy in stock control processes
• Proficiency with inventory management software, including receiving, tracking, and storage procedures
• Excellent communication skills to collaborate effectively with store management, sales teams, and staff
• Physical capability to perform demanding tasks including climbing ladders, bending, and lifting boxes

Skills

Experience

Previous experience in a similar role within fashion retail or luxury sector is required, with demonstrated competency in inventory management and stock control procedures.

Education

No specific formal education requirement stated; however, familiarity with inventory management systems and retail operations is expected.

Workplace

Culture

Gucci fosters a creative, inclusive workplace where individuality, craftsmanship, and cultural curiosity are central to how teams collaborate. As an employer, the Maison encourages bold ideas and personal expression while maintaining a strong commitment to excellence, innovation, and responsible luxury.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.