Gucci Store Manager

Employment
Full-Time
Seniority
Manager
Compensation
CHF 95,000–105,000/year
Posted
Jun 19, 2026

About Gucci

Gucci, one of the world’s most influential luxury houses, offers employees the opportunity to contribute to a Florentine legacy defined by creativity, craftsmanship and cultural daring. As part of Kering, the Maison combines Italian heritage with a progressive global outlook, fostering careers across design, retail, clienteling, merchandising, digital, operations and corporate functions. Gucci seeks individuals who bring curiosity, excellence and an entrepreneurial spirit, supporting them through inclusive leadership, learning opportunities and international mobility. Its workplace celebrates self-expression, collaboration and innovation, while upholding exacting standards of quality, sustainability and client experience.

Gucci Store Manager position in St. Moritz, Switzerland. Lead retail operations and drive sales with CHF 95,000–105,000 annual salary plus performance bonus.

Role & Responsibilities

  • Develop and implement action plans to drive sales across product categories and customer segments
  • Monitor P&L, operational costs, and retail KPIs to maximize store turnover
  • Achieve business goals and strategic initiatives while maintaining close coordination with corporate functions
  • Lead CRM initiatives to cultivate and expand the store's client network
  • Foster a client-centric culture across the team to maximise customer retention and acquisition
  • Build and manage an effective team through engagement, retention, continuous evaluation, and professional development
  • Provide coaching and mentorship to direct reports
  • Collaborate with peers to establish an effective cross-functional network
  • Model excellence and inspire staff motivation and business commitment
  • Monitor store performance metrics, mystery shopping results, and internal/external audit findings
  • Ensure compliance with luxury brand standards, internal policies, and operational procedures
  • Maintain expertise in the luxury market and communicate product knowledge and passion to staff
  • Coordinate integration between front-office and back-office operations
  • Monitor talent turnover, internal mobility, and talent mapping while managing personnel costs effectively

Qualifications

  • Proven experience in a similar management role within a luxury fashion company
  • Commercial awareness and strong business acumen
  • Demonstrated ability to drive results and manage multiple priorities in a fast-paced environment
  • Excellent organizational and leadership skills
  • Talent for developing, coaching, and retaining team members
  • Strategic vision for business development
  • Passion for the fashion industry
  • Strong communication and interpersonal abilities

Skills

Retail KPI management P&L management CRM strategy and implementation Team leadership and coaching Performance management Client relationship management Strategic planning Luxury market expertise Operational management

Experience

Proven experience in a similar leadership role within a luxury fashion retail environment, with a track record of driving sales, profitability, and team performance.

Education

Not specified

Workplace

This position is based in St. Moritz, Grisons, Switzerland.

Compensation

The base compensation for this position ranges from CHF 95,000 to CHF 105,000 per annum.

Benefits

Performance-based bonus linked to store and individual KPIs; additional benefits in line with company policy

Culture

Gucci fosters a creative, inclusive workplace where individuality, craftsmanship, and cultural curiosity are central to how teams collaborate. As an employer, the Maison encourages bold ideas and personal expression while maintaining a strong commitment to excellence, innovation, and responsible luxury.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Gucci, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Boutique Manager», «Retail Store Director», «Store Director», «General Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Gucci

Gucci Store Manager

St. Moritz, Switzerland

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