Gucci Store Director
- Seniority
- Director
- Compensation
- $100,800–112,000/year
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- May 14, 2026
About Gucci
Gucci is a globally recognised luxury fashion house known for its Italian craftsmanship, creativity and bold design. As a Maison within the Kering group, Gucci blends heritage savoir-faire with contemporary innovation and places a strong emphasis on client experience, retail excellence and cultural leadership.
Gucci Store Director — Oakbrook, Chicago. Lead retail operations, client experience and team development for Gucci in Chicago.
Role & Responsibilities
- Lead store performance with an entrepreneurial approach, driving sales, profitability and KPI achievement through strategic and floor leadership.
- Build, coach and develop a high-performing retail team; manage recruitment, onboarding, performance reviews and career progression.
- Own client experience and loyalty programs: implement CRM initiatives, champion clienteling tools and ensure exceptional after-sales service.
- Coordinate cross-functional activities with Client Engagement, Visual Merchandising, Inventory and Loss Prevention to optimise store operations.
- Plan and execute local events and product launches to amplify brand presence and convert attendance into measurable sales.
- Oversee inventory management, cycle counts and loss-prevention processes to protect margin and maintain sell-through.
- Manage staff allocation and scheduling to maximise selling opportunities while maintaining high standards of client service.
- Ensure compliance with company policies (Operations, People, Security) and maintain health, safety and visual merchandising standards.
Qualifications
- Minimum seven years of sales management experience in retail, luxury retail or a service-related industry.
- Proven track record of leading and developing teams, with demonstrated ability to retain and uplift top talent.
- Strong commercial acumen with the ability to analyse selling reports, identify trends and implement corrective strategies.
- High standards of ethics, professionalism and the ability to inspire trust and influence stakeholders at all levels.
- Flexibility to work a retail schedule including evenings, weekends and holidays.
- Bachelor’s degree in a related field preferred.
Skills
Experience
At least 7 years of progressive retail management experience, ideally within luxury fashion, with a demonstrable record of driving sales, managing KPIs and developing high-performing teams.
Education
Bachelor’s degree in a related field preferred.
Workplace
The role is situated in Chicago, Illinois, USA.
Compensation
The base compensation for this position ranges from USD 100,800 to USD 112,000 per annum.
Benefits
Medical, Dental, Vision, Paid Time Off (PTO), 401K, participation in employee benefits and incentive programs
Culture
Gucci fosters a high-performance, client-centric culture framed by creativity, craftsmanship and respect for diversity. The workplace emphasises servant leadership, continuous development and collaboration across functions to deliver exceptional luxury experiences.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Gucci, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Director», «Boutique Director», «Flagship Store Director», «Store General Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.