Gucci Store Director

Employment
Full-Time
Seniority
Senior
Posted
May 16, 2026

About Gucci

Gucci is an influential Italian luxury fashion maison known for its craftsmanship, bold design language and global retail network. As part of the Kering group, the brand combines creative innovation with rigorous commercial standards, offering employees exposure to international luxury retail operations and structured talent development within a major luxury conglomerate.

Gucci is hiring a Store Director in Cancun to lead the boutique, drive sales and deliver exceptional client experiences.

Role & Responsibilities

  • Drive store sales and exceed revenue targets through strategic planning, assortment focus and category optimisation.
  • Analyse sales data and KPIs to identify trends, performance gaps and new business opportunities.
  • Lead by example on the sales floor: engage directly with clients, build long-term client relationships and ensure superior service delivery.
  • Recruit, develop and motivate a high-performing sales team through coaching, performance reviews and targeted training.
  • Develop and execute client events and local collaborations to elevate brand visibility and acquire high-value customers.
  • Oversee store operations including visual standards, inventory accuracy, loss prevention and compliance with brand procedures.
  • Manage store budget, control costs and implement initiatives to improve profitability.

Qualifications

  • Minimum 10 years of progressively responsible experience in sales management within luxury retail or a closely related customer-facing industry.
  • Proven track record of designing and implementing successful sales strategies and delivering sustained business growth.
  • Demonstrable leadership experience with the ability to recruit, coach and retain talent.
  • Excellent communication, interpersonal and clienteling skills.
  • Proficiency with Microsoft Office and Customer Relationship Management (CRM) systems.
  • Flexible availability to work nights, weekends and holidays as required by retail operations.

Skills

Microsoft Office CRM systems Sales analysis and KPI management Team leadership and coaching Clienteling and relationship management Event planning and local partnership development Inventory control and loss prevention Budget management

Experience

At least 10 years in sales management within the luxury retail sector or a closely related customer service industry, including demonstrated experience leading teams, creating sales strategies and managing store P&L.

Education

Bachelor's degree or equivalent in Business, Retail Management, Fashion or a related field preferred; advanced retail or management training is an advantage.

Workplace

This position is based in Cancún, Quintana Roo, Mexico.

Culture

Gucci combines artisanal Italian craftsmanship with a forward-looking creative spirit. As part of Kering, the brand emphasises talent development, internal mobility and a diverse, inclusive workplace where creativity and commercial excellence are both valued.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Gucci, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Boutique Director», «Retail General Manager», «Flagship Store Director», «Boutique Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Gucci

Gucci Store Director

Cancún, Mexico

Continue to the application.