Gucci Senior Operations Controller
Join Gucci in Toronto as a Senior Operations Controller. Oversee stockroom operations and support the selling process in this dynamic luxury fashion environment.
Overview
Gucci, a prestigious name in the luxury fashion industry, is part of the global conglomerate Kering, known for its collection of renowned luxury brands. Gucci is celebrated for its innovative designs and exceptional craftsmanship, and as an employer, it offers a dynamic and inclusive work environment that fosters creativity and professional growth.
Role & Responsibilities
- Oversee the efficient operation of the stockroom to ensure accurate inventory management.
- Execute shipping and receiving processes, addressing any issues with the Store Director or Operations Manager.
- Ensure timely merchandise movement as directed, adhering to procedures and guidelines including transfers, RTVs, and damages.
- Maintain an accurate and organized store inventory, overseeing cycle counts and scheduled inventories.
- Develop and implement ideas to increase operational efficiency and reduce costs.
- Support the selling process to ensure an exceptional client experience.
- Print and ticket merchandise, manage returns, and handle price adjustments.
- Process repairs and damages promptly according to company guidelines.
- Assist with the physical maintenance of the boutique as needed.
- Pack, handle, and store merchandise in accordance with Gucci standards.
- Support store initiatives and projects as required.
- Adhere to all company policies and procedures.
Qualifications
- Minimum 2-3 years of retail experience, preferably in luxury or contemporary sectors.
- Supervisory experience is advantageous.
- Excellent written and verbal communication skills.
- Ability to analyze information, identify business priorities, and solve problems.
- High degree of integrity and strong work ethic.
- Ability to manage multiple tasks in a fast-paced environment.
Skills
Experience
A minimum of 2-3 years in retail, with luxury or contemporary experience preferred. Supervisory experience is a plus.
Workplace
The role is situated in Toronto, Ontario, Canada. There are currently 64 open positions in Toronto on Cerulean, with 1 added recently. Within Ontario, Cerulean currently features 79 open roles, including 3 recent additions. Across Canada, Cerulean lists 210 open roles — 5 of them newly added.
Compensation
The base salary range is estimated between $24.00/hour CAD to $27.00/hour CAD, considering various factors such as skills, experience, and location.
Benefits
Gucci offers a comprehensive benefits package that includes health insurance, retirement plans, and employee discounts, fostering a supportive and rewarding work environment.
Culture
Gucci is committed to fostering a culture of inclusivity and accessibility, ensuring all employees feel valued and empowered. The brand encourages creativity and innovation, creating a vibrant workplace where employees can thrive.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.