Gucci Senior Operations Controller
Gucci Senior Operations Controller in Manhasset, NY — senior retail operations role responsible for inventory control, shipping/receiving. $27–$28/hr.
Overview
Gucci is a globally recognised Italian luxury house celebrated for its creativity, Italian craftsmanship and couture savoir‑faire. The House operates within Kering’s portfolio of luxury brands and maintains a client‑centric, design‑led approach across retail, product and service operations.
Role & Responsibilities
- Oversee and execute shipping and receiving processes; report and resolve issues with Store Director or Operations Manager.
- Manage timely movement of merchandise (transfers, RTVs, damages) in strict adherence to company procedures.
- Maintain accurate and organised store inventory through oversight of cycle counts, scheduled inventories and reconciliations.
- Perform and supervise inventory reconciliation and stockroom control to protect inventory integrity.
- Process repairs and damages according to company guidelines and within established timeframes.
- Support the sales team on the shop floor to ensure exceptional client experience and luxury service standards.
- Pack, handle and store merchandise to Gucci standards and place orders for store and office supplies.
- Identify and propose operational efficiencies to reduce costs and improve workflow.
- Ensure compliance with company security, procedures and store operational standards; escalate discrepancies immediately.
- Assist with physical maintenance of the boutique and other ad hoc operational tasks as required.
Qualifications
- Minimum 3+ years of senior retail operations experience, ideally within luxury retail.
- Strong analytical and organisational capabilities with proven experience in inventory control and reconciliation.
- High degree of professionalism, integrity and the ability to build trust and teamwork across store teams.
- Meticulous attention to detail and accuracy in stock management processes.
- Proven knowledge of stock control procedures, receiving protocols and inventory management software.
- Effective communication skills and ability to collaborate with store leadership and sales teams.
- Flexibility to work varied hours, including weekends and holidays, and to meet the physical demands of the role.
Skills
Experience
At least three years in senior retail operations with hands‑on responsibility for inventory control, shipping/receiving and store operational governance—preferably in a luxury retail environment.
Education
High school diploma or equivalent required; post‑secondary education in business, retail management or logistics preferred.
Workplace
The role is situated in Manhasset, New York, USA — conveniently close to New York. There are currently 7 open positions in Manhasset on Cerulean, with 1 added recently. Within New York, Cerulean currently features 1.621 open roles, including 19 recent additions. Across USA, Cerulean lists 3.527 open roles — 124 of them newly added.
Compensation
The base compensation for this position ranges from USD 27 to USD 28 per hour.
Culture
Gucci cultivates a creative, client‑focused workplace that values craftsmanship, diversity and inclusivity. The brand emphasises high standards of service, collaboration across functions and a commitment to professional development within a luxury retail environment.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Gucci, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Senior Store Operations Controller», «Retail Operations Controller», «Inventory Control Lead», «Store Operations Supervisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.