Gucci Senior Operations Controller
About Gucci
Gucci, a renowned name in luxury fashion, is part of the Kering Group, a global leader in apparel and accessories. As an employer, Gucci is committed to innovation and excellence, offering a dynamic environment where creativity and craftsmanship thrive. Employees are encouraged to express their individuality while contributing to the brand's prestigious legacy.
Join Gucci in Cincinnati as a Senior Operations Controller. Oversee inventory and support exceptional client service in this dynamic role within the luxury fashion industry.
Role & Responsibilities
- Oversee and execute the shipping and receiving process, addressing any issues with the Store Director or Operations Manager.
- Ensure timely merchandise movement in accordance with procedures, including transfers, RTVs, and damages.
- Maintain an accurate and organized store inventory, conducting cycle counts and reconciliations.
- Develop strategies to enhance operational efficiency and reduce costs.
- Support the sales team in delivering exceptional client experiences.
- Manage merchandise ticketing, returns, and price adjustments.
- Process repairs and damages promptly, following company guidelines.
- Assist with the boutique's physical maintenance as needed.
- Ensure merchandise is packed and stored according to Gucci standards.
- Participate in store initiatives and projects as required.
- Adhere to all company policies and procedures.
Qualifications
- Minimum of 2-3 years of retail experience, preferably in luxury or contemporary sectors.
- Supervisory experience is advantageous.
- Proficiency in written and verbal communication.
- Experience in retail or service-related industries is preferred.
- Ability to analyze information, prioritize business needs, and solve problems.
- High degree of integrity and strong work ethic.
- Capability to manage multiple tasks in a fast-paced environment.
Skills
Experience
A minimum of 2-3 years in a retail environment, with luxury or contemporary experience preferred.
Workplace
This position is based in Cincinnati, Ohio, USA.
Benefits
Gucci offers a comprehensive benefits package, including health insurance, retirement plans, and employee discounts, fostering a supportive and rewarding work environment.
Culture
Gucci fosters a culture of inclusivity and accessibility, emphasizing collaboration and innovation. The workplace encourages self-expression and values diversity, creating a vibrant community where employees can thrive and contribute to the brand's legacy.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.