- Location
- New York City New York USA
- Employment
- Full-Time
- Seniority
- Senior
- Compensation
- $135,000/year
- Department
- Human Resources, People & Culture
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Oct 30, 2026
About Gucci
Gucci, one of the world’s most influential luxury houses, offers employees the opportunity to contribute to a Florentine legacy defined by creativity, craftsmanship and cultural daring. As part of Kering, the Maison combines Italian heritage with a progressive global outlook, fostering careers across design, retail, clienteling, merchandising, digital, operations and corporate functions. Gucci seeks individuals who bring curiosity, excellence and an entrepreneurial spirit, supporting them through inclusive leadership, learning opportunities and international mobility. Its workplace celebrates self-expression, collaboration and innovation, while upholding exacting standards of quality, sustainability and client experience.
Gucci seeks a Senior Manager, Retail Training to lead regional learning strategy, programs, and a team of Retail Training Managers across the North market. The role partners with retail and business leaders to drive capability development, client engagement, and commercial performance, with up to 30–40% travel. The current estimated base salary is $135,000 USD.
Role & Responsibilities
- Develop and execute a regional retail training strategy and micro-strategy with the Director of Retail Training, aligning learning priorities with business objectives, commercial priorities, brand vision, and regional needs.
- Partner with Retail, HR, and cross-functional stakeholders to identify capability gaps and deliver learning solutions that advance performance, client engagement, and talent development.
- Lead the implementation, adaptation, and continuous evolution of global and regional training programs across all retail channels.
- Support product launches, new store openings, and strategic projects through targeted learning and enablement strategies.
- Lead, coach, and develop Retail Training Managers, fostering accountability, collaboration, and continuous improvement.
- Equip leaders with the tools and skills to strengthen coaching, reinforce behaviors, and improve business outcomes.
- Measure and optimize training effectiveness through reporting, business performance analysis, learner feedback, and continuous improvement initiatives.
- Represent regional learning priorities, collaborating with the Director of Retail Training, regional Vice President, and key business partners, and communicating priorities, results, and recommendations to senior leadership.
- Drive measurable business impact through learning and coaching strategies that influence retail KPIs, including sales productivity, client engagement, conversion, and talent retention.
- Partner with the Regional Vice President and business leaders to identify evolving needs, align learning priorities with commercial objectives, and ensure training investments support regional growth strategies and performance goals.
- Advance soft-skill development in coaching, leadership, communication, emotional intelligence, client engagement, and feedback to elevate performance and client experiences across the region.
Qualifications
- Bachelor’s degree from an accredited four-year college or university preferred.
- At least five years of experience in a formalized training position with retail stores.
- Additional client-facing retail experience is desirable.
- Luxury retail experience preferred.
- Experience planning and managing small- and large-scale training events, with flawless follow-through and execution.
- Ability to manage and work within a travel budget.
- Up to 30–40% travel throughout the North market.
- Qualified candidates must have proper work authorization to work in the United States.
Skills
Experience
At least five years in a formalized training position with retail stores; additional client-facing retail experience is desirable, and luxury retail experience is preferred.
Education
Bachelor’s degree from an accredited four-year college or university preferred.
Workplace
The successful candidate will be located in New York City, New York, USA.
Explore jobs in the USA.
Compensation
The base compensation for this position is USD 135,000 per annum.
Culture
Gucci fosters a creative, inclusive workplace where individuality, craftsmanship, and cultural curiosity are central to how teams collaborate. As an employer, the Maison encourages bold ideas and personal expression while maintaining a strong commitment to excellence, innovation, and responsible luxury.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Gucci, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Learning Senior Manager», «Senior Manager of Retail Learning and Development», «Regional Retail Training Manager», «Senior Manager, Retail Education», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.