Gucci Senior Client Advisor

About Gucci

Gucci, one of the world’s most influential luxury houses, offers employees the opportunity to contribute to a Florentine legacy defined by creativity, craftsmanship and cultural daring. As part of Kering, the Maison combines Italian heritage with a progressive global outlook, fostering careers across design, retail, clienteling, merchandising, digital, operations and corporate functions. Gucci seeks individuals who bring curiosity, excellence and an entrepreneurial spirit, supporting them through inclusive leadership, learning opportunities and international mobility. Its workplace celebrates self-expression, collaboration and innovation, while upholding exacting standards of quality, sustainability and client experience.

Role & Responsibilities

• Proactively engage and establish strong relationships with clients, delivering best-in-class service both in-store and remotely to make clients feel valued from first contact
• Deliver personalized, client-centric experiences that foster lasting relationships, drive repeat business, and enhance brand loyalty
• Build client base by recruiting new clients and developing existing relationships to higher tiers of segmentation
• Drive individual and collective sales results through KPI monitoring and maximizing selling opportunities across all channels
• Leverage in-store technology and storytelling to ensure smooth, pleasant, and relevant client experiences
• Demonstrate expertise in Gucci products and fashion trends, using styling knowledge and honest advice to guide informed purchasing decisions
• Maintain 'One-Gucci-Client' perspective across all transactions including purchases, exchanges, returns, and repairs
• Support store operations including stock maintenance, inventory management, visual merchandising, and POS transactions
• Contribute to onboarding and training initiatives for new Client Advisors in collaboration with store management
• Perform opening and closing procedures, asset security, and management functions at POS as needed

Qualifications

• 4+ years of luxury fashion sales experience with excellent track record
• Proven ability to drive and exceed individual and store sales results
• Deep knowledge and passion for fashion, luxury goods, and lifestyle trends
• High degree of ethics, professionalism, integrity, and ability to inspire trust
• Demonstrated ability to build lasting relationships with customers and colleagues
• Proven ability to collaborate effectively and serve as a role model to teammates
• Valid work authorization to work in Canada

Skills

Experience

4+ years of luxury fashion sales experience in a similar retail or customer service setting, with a proven track record of achieving and exceeding sales objectives and building strong client relationships.

Workplace

Compensation

The base compensation for this position ranges from CAD 19 to CAD 21 per hour.

Culture

Gucci fosters a creative, inclusive workplace where individuality, craftsmanship, and cultural curiosity are central to how teams collaborate. As an employer, the Maison encourages bold ideas and personal expression while maintaining a strong commitment to excellence, innovation, and responsible luxury.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.