Gucci Senior Client Advisor
Join Gucci in Seoul as a Senior Client Advisor, driving sales and delivering exceptional customer experiences in a dynamic luxury retail environment.
Overview
Gucci, a prestigious brand under the Kering conglomerate, is renowned for its innovative fashion and unparalleled luxury. As an employer, Gucci offers a dynamic and inclusive environment where creativity and excellence are at the forefront. Employees are encouraged to embody the brand's values and contribute to its legacy of sophistication and style.
Role & Responsibilities
- Drive the achievement of individual and team KPI targets through exceptional sales skills and customer service.
- Act as a role model by delivering outstanding service that exceeds customer expectations through hospitality, active listening, and proactive support.
- Provide customers with a unique brand experience by leveraging in-depth knowledge of Gucci's history and products.
- Collaborate closely with the manager to offer real-time coaching and feedback to team members, supporting the attainment of business goals.
- Guide colleagues in-store to optimize sales performance and customer interaction.
- Foster a positive work environment that encourages teamwork and creative collaboration.
Qualifications
- Proven experience in luxury retail, fashion, or high-end customer service.
- Demonstrated ability to build customer loyalty and achieve visible business results.
- Strong team-oriented mindset prioritizing collective goal achievement.
- High understanding of retail market trends and business acumen.
- Adaptability and flexibility in embracing change as an opportunity for growth.
Skills
Experience
Experience in luxury retail or high-end customer service is required.
Workplace
This position is based in Seoul, Seoul, South Korea. Cerulean lists 567 open roles in Seoul, including 9 posted recently. In South Korea as a whole, Cerulean currently features 693 open positions, with 10 posted this week.
Benefits
Employees enjoy a dynamic work environment with opportunities for professional growth and development within the luxury fashion industry.
Culture
Gucci fosters a culture of innovation, inclusivity, and excellence. The workplace is characterized by a collaborative spirit, where employees are encouraged to be creative and contribute to the brand's legacy. The company values diversity and promotes a positive and supportive atmosphere.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.