Gucci Senior Client Advisor
Gucci in Seoul seeks a Senior Client Advisor to lead sales and customer service excellence. Join a dynamic team in the luxury fashion industry.
Overview
Gucci, a distinguished name in the luxury fashion industry, is part of the Kering Group, a global leader in luxury goods. As an employer, Gucci is renowned for its commitment to innovation, craftsmanship, and sustainability, offering a dynamic and inclusive workplace where creativity and excellence are highly valued.
Role & Responsibilities
- Lead the achievement of individual and team sales targets through exceptional customer service and sales skills.
- Act as a role model by delivering exemplary customer service, exceeding client expectations through hospitality, active listening, and proactive support.
- Provide a differentiated brand experience by leveraging in-depth knowledge of Gucci's history and products.
- Collaborate closely with managers to provide real-time coaching and feedback to team members, supporting the achievement of business goals.
- Guide colleagues in-store to deliver optimal performance through sales skills and customer engagement guidelines.
- Foster a positive work environment that encourages teamwork and creative collaboration.
Qualifications
- Proven experience in delivering high-end services in luxury retail, fashion, or customer service sectors.
- Demonstrated ability to build customer loyalty and achieve visible business results.
- Strong team-oriented mindset prioritizing the achievement of shared goals.
- High understanding of retail market trends and business acumen.
- Flexible attitude embracing change as an opportunity for growth and quick adaptation.
Skills
Experience
Substantial experience in luxury retail, fashion, or customer service, with a track record of achieving sales targets and enhancing customer loyalty.
Workplace
This position is based in Seoul, Seoul, South Korea. Cerulean lists 566 open roles in Seoul, including 3 posted recently. In South Korea as a whole, Cerulean currently features 692 open positions, with 3 posted this week.
Benefits
Gucci offers a comprehensive benefits package, including opportunities for professional development and career advancement within the Kering Group.
Culture
Gucci fosters a culture of creativity, inclusivity, and excellence, where employees are encouraged to innovate and collaborate. The workplace is dynamic and supportive, with a strong emphasis on sustainability and craftsmanship.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.