Gucci Senior Client Advisor

Location
Employment Full-time
Seniority Senior
Posted Feb 7, 2026
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Join Gucci in London as a Senior Client Advisor at Selfridges. This full-time role offers a unique 4-day workweek and the opportunity to excel in luxury fashion sales.

Overview

Gucci, a distinguished name in the luxury fashion industry, is part of the esteemed Kering Group. Renowned for its innovative designs and commitment to excellence, Gucci offers a dynamic and inclusive workplace environment. Employees are encouraged to express their unique talents and contribute to the brand's legacy of craftsmanship and creativity.

Role & Responsibilities

  • Establish and nurture strong relationships with clients, ensuring a welcoming and exceptional service experience from initial contact.
  • Deliver personalized, client-focused interactions to build enduring relationships, drive repeat business, and enhance brand loyalty.
  • Achieve individual and team sales targets by monitoring KPIs and optimizing selling opportunities both in-store and remotely.
  • Promote open and constructive communication within the team, fostering collaboration and proposing effective solutions.
  • Facilitate a consistent and branded onboarding experience for new Client Advisors and assist in training initiatives in collaboration with store management.
  • Execute opening and closing procedures, including securing assets such as safe combinations and store keys.

Qualifications

  • Proven experience in a supervisory or senior role within the luxury fashion sector.
  • Demonstrated commercial acumen and the ability to develop and maintain a client book.
  • Passion for fashion with a strong understanding of luxury fashion products and trends.
  • High flexibility and strong communication skills, with the ability to adapt to diverse customer needs.
  • Team-player mentality with the ability to thrive in a fast-paced and dynamic environment.
  • Fluency in English, with proficiency in a second language preferred.

Skills

Client relationship management Sales and KPI monitoring Effective communication Team collaboration Training and onboarding Operational procedures

Experience

Previous experience in a supervisory or senior position within the luxury fashion industry is required.

Workplace

The successful candidate will be located in London, England, UK. 434 luxury roles are listed in London on Cerulean, 13 posted in the last 48 hours. Across the England region, Cerulean lists 545 open positions — 16 listed in the past two days. Cerulean currently advertises 572 open roles in UK, including 17 added in the last 48 hours.

Benefits

The position offers a unique 4-day workweek schedule, providing work-life balance while maintaining full-time hours. Employees are part of a vibrant and supportive team environment.

Culture

Gucci fosters a culture of diversity and inclusion, where employees are encouraged to express their individuality and creativity. The brand values teamwork, innovation, and a commitment to excellence, creating a dynamic and supportive workplace.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.