Gucci Senior Client Advisor
Join Gucci in Huntington Station, USA, as a Senior Client Advisor. Drive sales, lead Client Advisors, and represent the brand with excellence.
Overview
Gucci, a prestigious brand under the Kering Group, is renowned for its innovative approach to luxury fashion. As an employer, Gucci offers a dynamic and inclusive environment where creativity and excellence are at the forefront. The brand is committed to fostering a culture of growth and development, providing employees with opportunities to excel in their careers within the luxury retail sector.
Role & Responsibilities
- Supervise and guide Client Advisors on the sales floor to achieve high performance through a customer-centric approach.
- Collaborate with the Team Manager to provide real-time coaching and feedback to meet business and product category objectives.
- Assist in the development and growth of team members.
- Ensure a consistent and branded onboarding experience for Client Advisors and facilitate training in collaboration with store management.
- Act as a role model by delivering exceptional client service and exceeding client expectations.
- Demonstrate extensive knowledge of Gucci products and heritage.
- Attract new clients by networking within the community as a Brand Ambassador.
- Drive and exceed individual KPI goals through superior customer service and sales quality.
- Perform floor leadership duties, including opening/closing the store and organizing coverage during breaks.
- Maintain visual display standards in accordance with Gucci guidelines.
- Support daily store operations in the absence of management and address client issues as the first point of contact.
Qualifications
- Sales management experience in retail, luxury retail, or a service-related industry preferred.
- Bachelor’s Degree in a related field preferred.
- Proven ability to create positive customer experiences that foster loyalty and deliver measurable results.
- Ability to manage competing priorities in a fast-paced environment.
- Proficiency in Microsoft Office software, including Word, Excel, PowerPoint, and Outlook.
- Industry awareness and strong business acumen.
- Excellent verbal and written communication skills and organizational abilities.
- Passion for the fashion industry.
- Flexibility to work a retail schedule, including evenings, weekends, and holidays.
Skills
Experience
Experience in sales management within retail, luxury retail, or a service-related industry is preferred.
Education
Bachelor’s Degree in a related field is preferred.
Workplace
The role is situated in Huntington Station, New York, USA — conveniently close to New York. Within New York, Cerulean currently features 600 open roles, including 20 recent additions. Across USA, Cerulean lists 2.232 open roles — 74 of them newly added.
Compensation
A reasonable estimate of the current base salary range is $20.00 to $21.00 per hour.
Benefits
Gucci offers a culture of inclusivity and accessibility, providing reasonable accommodations throughout the employment lifecycle.
Culture
Gucci fosters a vibrant and inclusive workplace culture, encouraging creativity and innovation. Employees are united by a shared passion for pushing boundaries in the fashion industry and beyond, creating a community that values diversity and collaboration.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.