Gucci Senior Client Advisor

About Gucci

Gucci, one of the world’s most influential luxury houses, offers employees the opportunity to contribute to a Florentine legacy defined by creativity, craftsmanship and cultural daring. As part of Kering, the Maison combines Italian heritage with a progressive global outlook, fostering careers across design, retail, clienteling, merchandising, digital, operations and corporate functions. Gucci seeks individuals who bring curiosity, excellence and an entrepreneurial spirit, supporting them through inclusive leadership, learning opportunities and international mobility. Its workplace celebrates self-expression, collaboration and innovation, while upholding exacting standards of quality, sustainability and client experience.

Gucci seeks an accomplished Senior Client Advisor to serve as a luxury brand ambassador in its Honolulu flagship boutique. The role demands excellence in client relationship management, elevated sales execution, and selective store leadership support, with responsibility for deepening client connections through personalized service, expert product knowledge, and seamless omnichannel experiences.

Role & Responsibilities

• Establish and cultivate strong client relationships by providing best-in-class, personalized service both in-store and remotely, creating memorable brand experiences
• Drive individual and collective sales results through proactive client engagement, effective selling techniques, and strategic cross and upselling
• Develop the client base by recruiting new high-value clients and elevating existing relationships within the segmentation framework
• Leverage in-store technology and client data capture to customize and enhance each client's service experience
• Provide expert product knowledge through storytelling and styling advice, maintaining awareness of fashion trends, competitor positioning, and client segmentation
• Support onboarding and training initiatives for new Client Advisors in collaboration with store management
• Execute all operational excellence standards including stock maintenance, inventory management, POS transactions, visual merchandising, and loss prevention
• Maintain opening and closing procedures, including asset security and management functions such as return and exchange approvals
• Embody Gucci's brand philosophy, values, and lifestyle standards while modeling professionalism and integrity to the team

Qualifications

• Minimum 4+ years of luxury fashion sales experience with demonstrated track record of exceeding results
• Deep passion and knowledge of fashion, luxury, and brand storytelling
• Proven ability to build lasting client relationships and inspire trust within teams
• Strong ethical standards, professionalism, and integrity
• Excellent commercial awareness and client-centric mindset
• Demonstrated ability to perform complex tasks with accuracy and commitment

Skills

Experience

4+ years of luxury fashion sales experience in a similar role or customer service setting, with an excellent track record of delivering exceptional results and building strong client relationships.

Workplace

Culture

Gucci fosters a creative, inclusive workplace where individuality, craftsmanship, and cultural curiosity are central to how teams collaborate. As an employer, the Maison encourages bold ideas and personal expression while maintaining a strong commitment to excellence, innovation, and responsible luxury.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.