Gucci Senior Client Advisor

About Gucci

Gucci, one of the world’s most influential luxury houses, offers employees the opportunity to contribute to a Florentine legacy defined by creativity, craftsmanship and cultural daring. As part of Kering, the Maison combines Italian heritage with a progressive global outlook, fostering careers across design, retail, clienteling, merchandising, digital, operations and corporate functions. Gucci seeks individuals who bring curiosity, excellence and an entrepreneurial spirit, supporting them through inclusive leadership, learning opportunities and international mobility. Its workplace celebrates self-expression, collaboration and innovation, while upholding exacting standards of quality, sustainability and client experience.

Role & Responsibilities

• Supervise and provide real-time coaching to Client Advisors on the sales floor, fostering a customer-centric culture that drives measurable sales results
• Partner with Store Director and Team Manager to support team development and facilitate onboarding and brand training initiatives
• Deliver exceptional client service experiences through product expertise, brand heritage knowledge, and personalized consultation
• Act as Brand Ambassador by networking within the community to attract new clientele and build lasting customer relationships
• Drive and exceed individual KPI goals through highest-level customer service and quality-focused sales execution
• Assume floor leadership responsibilities including store opening/closing, coverage coordination, and day-to-day operations management when management is absent
• Maintain visual standards across product displays in accordance with Gucci guidelines and brand presentation
• Serve as first point of contact for complex client issues and operational challenges

Qualifications

• Sales management experience in retail, luxury retail, or service-related industry
• Proven ability to drive positive customer experiences that generate loyalty and measurable business results
• Strong knowledge of fashion industry trends, brand heritage, and luxury goods positioning
• Exceptional verbal and written communication skills with strong organizational capabilities
• Proficiency in Microsoft Office software including Word, Excel, PowerPoint, and Outlook
• Ability to manage competing priorities effectively in a fast-paced retail environment
• Flexibility to work retail schedules including evenings, weekends, and holidays
• Valid work authorization for employment in the United States

Skills

Experience

Sales management experience in retail, luxury retail, or service-related industry is preferred. Candidates should demonstrate a proven track record of driving positive customer experiences, building client loyalty, and delivering measurable sales results in a structured retail or hospitality environment.

Education

Bachelor's degree in a related field is preferred.

Workplace

Compensation

The base compensation for this position ranges from USD 21,000 to USD 22,000 per annum.

Culture

Gucci fosters a creative, inclusive workplace where individuality, craftsmanship, and cultural curiosity are central to how teams collaborate. As an employer, the Maison encourages bold ideas and personal expression while maintaining a strong commitment to excellence, innovation, and responsible luxury.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.