Gucci Senior Client Advisor
Join Gucci in Dallas as a Senior Client Advisor. Drive sales, lead a team, and represent the brand in a dynamic retail environment. Apply now!
Overview
Gucci, a prestigious name in luxury fashion, is part of the Kering Group, a global leader in apparel and accessories. Renowned for its innovative designs and exceptional craftsmanship, Gucci offers a dynamic and inclusive work environment where employees are encouraged to excel and contribute to the brand's legacy of excellence.
Role & Responsibilities
- Supervise and guide Client Advisors on the sales floor to achieve high performance through a customer-centric approach.
- Collaborate with the Team Manager to provide real-time coaching and feedback to meet business and product category objectives.
- Facilitate the development and growth of team members.
- Ensure a consistent and branded onboarding experience for Client Advisors and facilitate training in collaboration with store management.
- Deliver exceptional client service by greeting, listening, and assisting clients to exceed their shopping needs.
- Demonstrate extensive knowledge of Gucci products, history, and heritage.
- Attract new clients by acting as a Brand Ambassador and networking within the community.
- Drive and exceed individual KPI goals by ensuring the highest level of customer service and quality of sales.
- Perform floor leadership duties, including opening/closing the store and organizing coverage for breaks.
- Maintain the visual display of all products in accordance with Gucci visual standards.
- Support daily store operations in the absence of management.
- Act as the first point of contact for resolving difficult client issues.
Qualifications
- Sales management experience in retail, luxury retail, or a service-related industry preferred.
- Bachelor’s Degree in a related field is preferred.
- Proven ability to drive positive customer experiences that build loyalty and deliver measurable results.
- Ability to manage competing priorities in a fast-paced environment.
- Proficiency with Microsoft Office software including Word, Excel, PowerPoint, Outlook.
- Industry awareness and strong business acumen.
- Strong verbal and written communication skills and excellent organizational skills.
- Passion for the Fashion Industry.
- Flexibility to work a retail schedule, including evenings, weekends, and holidays.
Skills
Experience
Previous experience in sales management within retail, luxury retail, or a service-related industry is preferred.
Education
Bachelor’s Degree in a related field is preferred.
Workplace
The successful candidate will be located in Dallas, Texas, USA. 57 luxury roles are listed in Dallas on Cerulean, 5 posted in the last 48 hours. Across the Texas region, Cerulean lists 183 open positions — 10 listed in the past two days. Cerulean currently advertises 2.232 open roles in USA, including 74 added in the last 48 hours.
Benefits
Gucci offers a culture of inclusivity and accessibility, providing opportunities for personal and professional growth within a globally recognized brand.
Culture
Gucci fosters a collaborative and innovative environment where creativity is encouraged, and employees are empowered to express their individuality. The brand values diversity and inclusivity, ensuring a supportive workplace for all.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.