Gucci Senior Client Advisor
Join Gucci in Austin as a Senior Client Advisor, where luxury meets innovation. Drive sales, lead client engagement, and embody the brand's values in a dynamic retail environment.
Overview
Gucci, a prestigious name in the luxury fashion industry, operates under the umbrella of the Kering Group, a global leader in apparel and accessories. As an employer, Gucci is renowned for its commitment to innovation, craftsmanship, and sustainability, offering a dynamic and inclusive workplace where creativity and excellence are fostered. Employees are encouraged to embody the brand's values and contribute to its legacy of luxury and style.
Role & Responsibilities
- Provide supervision and guidance to Client Advisors to enhance performance and drive sales through a customer-centric approach.
- Collaborate with the Team Manager to deliver real-time coaching and feedback to meet business and product category objectives.
- Facilitate the onboarding and training of Client Advisors, ensuring alignment with brand initiatives.
- Exemplify exceptional client service by engaging with clients to exceed their shopping needs and acting as a brand ambassador.
- Manage floor leadership duties, including opening/closing the store and organizing coverage during breaks.
- Support store operations in the absence of management and address any client issues that arise.
- Maintain visual display standards in accordance with Gucci's guidelines.
Qualifications
- Sales management experience in retail, luxury retail, or a service-related industry preferred.
- Bachelor’s Degree in a related field is preferred.
- Proven ability to create positive customer experiences that build loyalty and deliver results.
- Ability to manage competing priorities in a fast-paced environment.
- Proficiency in Microsoft Office applications.
- Strong business acumen and industry awareness.
Skills
Experience
Candidates should have previous experience in sales management within retail, luxury retail, or a service-related industry.
Education
Bachelor’s Degree in a related field is preferred.
Workplace
The successful candidate will be located in Austin, Texas, USA. 16 luxury roles are listed in Austin on Cerulean. Across the Texas region, Cerulean lists 186 open positions — 10 listed in the past two days. Cerulean currently advertises 2.262 open roles in USA, including 71 added in the last 48 hours.
Benefits
Gucci offers a comprehensive benefits package, including health and wellness programs, employee discounts, and opportunities for professional development.
Culture
Gucci fosters a culture of inclusivity and accessibility, encouraging employees to express their individuality while working collaboratively. The brand values creativity, innovation, and a client-centric approach, promoting a workplace where everyone is empowered to contribute to the brand's success.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.