Gucci Sales Associate

Location
Seniority Entry-Level
Posted ✦ Today
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Gucci is hiring a Client Advisor in Seoul. Deliver exceptional luxury client service, clienteling and sales in a flagship retail environment.

Overview

Gucci is a leading Italian luxury house and a flagship brand within the Kering group. Renowned for its craftsmanship, creativity and strong heritage, Gucci operates a global retail network that prioritizes exceptional client service and brand storytelling at the point of sale.

Role & Responsibilities

  • Deliver the full Gucci selling ceremony from welcome to close, meeting store and individual sales targets.
  • Provide superior customer service through deep product knowledge of Gucci’s collections, history and heritage.
  • Execute clienteling activities: qualify client needs, maintain and update CRM records, and develop long-term client relationships.
  • Drive revenue through targeted cross-selling and upselling during client interactions.
  • Communicate fashion and luxury market trends to clients and adapt styling advice to diverse customer profiles.
  • Maintain visual merchandising and product display in line with Gucci visual guidelines.
  • Ensure accurate inventory control and stock management for floor and backroom according to company procedures.
  • Adhere to Gucci grooming standards, policies and store operational guidelines.

Qualifications

  • Customer-centric mindset with adaptability to a wide range of client profiles.
  • Excellent verbal communication and interpersonal skills.
  • High sense of integrity, professionalism and discretion.
  • Strong team-player with collaborative approach to achieving store objectives.
  • Ability to perform effectively in a fast-paced, dynamic retail environment.
  • Previous experience in luxury, retail, fashion or service environments is preferred.
  • Proficiency in additional languages is an advantage.

Skills

Selling ceremony Clienteling Cross-selling Upselling CRM Visual merchandising Product knowledge Customer service Inventory/stock management Grooming standards

Experience

Previous retail or luxury sales experience is preferred; demonstrable track record in clienteling and achieving sales targets is an advantage.

Education

High school diploma or equivalent required; tertiary study in fashion, luxury retail or business is a plus.

Workplace

This position is based in Seoul, Seoul, South Korea. Cerulean lists 572 open roles in Seoul, including 16 posted recently. In South Korea as a whole, Cerulean currently features 698 open positions, with 18 posted this week.

Culture

Gucci fosters a creative, client-focused retail culture that emphasizes impeccable service, brand storytelling and attention to detail. The workplace is collaborative and fast-paced, offering staff the opportunity to develop luxury retail competencies and work closely with an international clientele.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.