- Employment
- Full-Time
- Seniority
- Mid-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Oct 23, 2026
About Gucci
Gucci, one of the world’s most influential luxury houses, offers employees the opportunity to contribute to a Florentine legacy defined by creativity, craftsmanship and cultural daring. As part of Kering, the Maison combines Italian heritage with a progressive global outlook, fostering careers across design, retail, clienteling, merchandising, digital, operations and corporate functions. Gucci seeks individuals who bring curiosity, excellence and an entrepreneurial spirit, supporting them through inclusive leadership, learning opportunities and international mobility. Its workplace celebrates self-expression, collaboration and innovation, while upholding exacting standards of quality, sustainability and client experience.
Gucci is seeking a Client Advisor to join its Selfridges team in London on a permanent, full-time contract. The role focuses on personalized client experiences, sales and service KPIs, styling, and the development of local and international client relationships.
Role & Responsibilities
- Achieve individual sales and service KPIs by using available data and systems to assess performance and identify sales opportunities.
- Use cross-selling and upselling techniques to maximize sales opportunities.
- Create an engaging, emotionally resonant client experience and deliver best-in-class service in line with hospitality guidelines and welcome techniques.
- Proactively engage clients and build strong relationships, making each client feel valued from the moment they enter the store.
- Apply styling knowledge and product-matching expertise to serve clients effectively.
- Develop a local and international client base, recruiting and developing top clients.
- Offer each customer a unique, personalized experience that brings their aspirations to life through Gucci creations.
Qualifications
- Experience working in fashion retail or hospitality.
- A proven track record of achieving sales targets and developing clients.
- Passion for and sound knowledge of Gucci and luxury fashion.
- Ability to work productively in a fast-paced environment.
- Fluent English; additional languages are a plus.
- Ability to work varied hours and days, including weekends as needed.
Skills
Workplace
The role is situated in London, England, UK.
Explore jobs in England or in the UK.
Culture
Gucci fosters a creative, inclusive workplace where individuality, craftsmanship, and cultural curiosity are central to how teams collaborate. As an employer, the Maison encourages bold ideas and personal expression while maintaining a strong commitment to excellence, innovation, and responsible luxury.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Gucci, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Advisor», «Luxury Sales Associate», «Fashion Consultant», «Client Experience Advisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.