Gucci Retail Trainer
- Location
- SeoulSeoulSouth Korea
- Seniority
- Mid-Level
- Department
- Human Resources, People & Culture
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- May 12, 2026
About Gucci
Gucci is an iconic Italian luxury house known for its craftsmanship, progressive design and strong retail presence worldwide. As part of the Kering group, Gucci combines creative direction with global brand management and invests in people development across its retail network to preserve brand DNA and deliver exceptional client experiences.
Gucci seeks a Retail Trainer in Seoul to deliver clienteling, collection and service training across the retail network.
Role & Responsibilities
- Design, plan and deliver classroom and in‑store training programmes on collection knowledge, selling skills, clienteling and service aligned with worldwide strategy and local needs.
- Identify performance gaps across the retail population and deploy targeted learning solutions, including coaching, digital modules and Train‑The‑Trainer (TTT) initiatives.
- Coach new and existing Client Advisors on client‑centric selling ceremonies to ensure successful onboarding and sustained performance improvement.
- Collaborate with Merchandising, Client Engagement, HR and Retail Excellence to build a learning pipeline and ensure training content reflects commercial priorities.
- Develop, maintain and update training materials and curricula so they remain relevant to business context and reflect Gucci’s Italian heritage and values.
- Plan and execute monthly in‑store training schedules and report field coaching progress and results to the Retail Training Manager and Retail Area Director.
- Support the development of in‑store training ambassadors and ensure classroom learnings are retained and implemented on the sales floor.
Qualifications
- 3–7 years of hands‑on experience in retail training or learning & development, preferably within the luxury or premium retail sector.
- Demonstrable experience delivering classroom, in‑store and coaching programmes; experience with Train‑The‑Trainer (TTT) methodologies.
- Strong interpersonal and communication skills with professional proficiency in English.
- Proficiency with Microsoft Office and Microsoft Outlook; comfortable using digital learning tools and blended training formats.
- High level of discretion and ability to handle confidential information; dependable, punctual and organised.
Skills
Experience
3–7 years of experience in retail training or learning & development, with a preference for candidates who have worked in luxury retail environments and who have delivered both classroom and field coaching programmes.
Education
Bachelor's degree or equivalent experience in Human Resources, Business, Education, Training & Development or a related discipline preferred.
Workplace
The role is situated in Seoul, Seoul, South Korea.
Culture
Gucci fosters a creative, high‑performance workplace that balances Italian craftsmanship and heritage with global luxury retail standards. The brand places strong emphasis on client service excellence, continuous learning and cross‑functional collaboration within an international organisation under the Kering group.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Gucci, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Training Specialist», «Client Experience Trainer», «Store Learning & Development Specialist», «Retail Learning Consultant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.