Gucci Retail Team Manager
- Seniority
- Manager
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Apr 27, 2026
About Gucci
Gucci is an iconic Italian luxury fashion house renowned for its craftsmanship, bold creativity and modern reinvention of heritage codes. As a maison within the Kering group, Gucci combines artisanal savoir‑faire with global reach and benefits from the strategic support of a leading luxury-group portfolio.
Gucci seeks a Retail Team Manager in Saint‑Tropez, France to lead boutique sales, coach staff and deliver exceptional client experiences.
Role & Responsibilities
- Lead, coach and inspire the boutique sales team to deliver exceptional client experiences and achieve sales targets across all product categories.
- Create and maintain a professional, collaborative and high‑performance work environment through regular feedback, monthly evaluations and tailored development plans.
- Run daily or morning briefings and provide real‑time floor coaching to align the team with commercial priorities and service standards.
- Manage recruitment, onboarding and talent integration in coordination with store leadership and HR to build a team centered on excellence.
- Monitor sales performance by category, propose proactive commercial actions and collaborate with merchandising and store management to optimise assortments and stock flow.
- Ensure correct use of retail systems and HR platforms (e.g. Workday, ADP) and act as the liaison between store management and HR on employee matters.
- Oversee customer relationship activities including clientelling, after‑sales follow up and resolution of customer complaints to preserve long‑term loyalty.
- Support daily store operations as required: stock receipt and control, visual standards, point‑of‑sale processing, packaging and cash handling.
Qualifications
- Proven retail leadership with experience managing and developing front‑line sales teams in a luxury environment.
- Track record of meeting or exceeding sales targets and translating commercial strategy into floor actions.
- Excellent coaching, interpersonal and communication skills; ability to give constructive feedback and drive team engagement.
- Strong customer‑service ethos with experience in clientelling and relationship development.
- Familiarity with retail systems and HR tools (Workday, ADP) and an ability to implement internal processes and standards.
Skills
Experience
Several years of progressive experience in luxury retail sales, including direct responsibility for supervising or managing boutique sales teams and delivering sustained commercial results.
Education
Secondary education required; tertiary qualification in business, retail management, luxury brand management or a related discipline preferred.
Workplace
The successful candidate will be located in Saint-Tropez, Provence-Alpes-Côte d'Azur, France, with easy access to Nice.
Culture
Gucci combines bold creative vision with Italian craftsmanship and a modern approach to luxury. As part of Kering, the maison fosters a dynamic, collaborative environment that values talent development, commercial excellence and a strong commitment to brand heritage.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Gucci, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Boutique Team Leader», «Store Team Manager», «Retail Supervisor», «Assistant Boutique Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.