Gucci Retail Team Manager
- Location
- Employment
- Full-Time
- Seniority
- Manager
- Compensation
- $103,500–115,000/year
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Apr 30, 2026
About Gucci
Gucci is a preeminent Italian luxury Maison within the Kering group, recognised for bold creativity, artisanal savoir‑faire and high‑impact retail environments. As a global luxury brand, Gucci combines an iconic fashion identity with rigorous commercial discipline and extensive retail and clienteling operations.
Gucci seeks a Retail Team Manager in Beverly Hills to lead Client Advisors and drive boutique sales on Rodeo Drive.
Role & Responsibilities
- Lead, coach and inspire a team of Client Advisors on the selling floor to deliver exceptional client experiences and achieve sales and category targets.
- Provide real‑time selling floor coaching, behavioural observation and regular performance feedback to develop individual and team capability.
- Drive client development through capture and management of meaningful client data, personalised clienteling and prospecting to increase loyalty and acquisition.
- Own day‑to‑day client flow and boutique service standards, ensuring every client interaction reflects Gucci’s values and selling ceremony.
- Plan, prioritise and monitor team KPIs (sales, conversion, clienteling metrics) and translate results into actionable plans to reach targets.
- Lead clienteling activities and local events, ensure attendance for launches and company‑led initiatives to maximise sales results.
- Recruit, onboard and retain talent; maintain a talent pipeline through behavioural interviews and ongoing development conversations.
- Manage merchandising and inventory activities — special orders, stock requests, visual merchandising standards and product handling procedures.
- Collaborate with cross‑functional partners (Store Director, People Partners, Merchandising, Loss Prevention and Operations) to run the House effectively and ensure policy compliance.
- Oversee opening/closing procedures, shift leadership, employee relations matters at store level and ensure adherence to health, safety and security standards.
Qualifications
- Minimum 4+ years of sales management experience in retail, luxury retail or service industry.
- Bachelor’s degree in a related field preferred.
- Proven people leadership with ability to coach, motivate and develop frontline sales teams.
- Demonstrable commercial acumen with history of delivering measurable sales results and reaching KPIs.
- Right to work in the United States (candidates must have proper work authorization).
- Flexible availability to work retail schedules including evenings, weekends and holidays.
Skills
Experience
At least four years of progressive sales management experience within retail, luxury retail or service sectors, with direct responsibility for managing frontline sales teams, driving clienteling programs and achieving store KPIs.
Education
Bachelor’s degree in a related field preferred.
Workplace
This position is based in Beverly Hills, California, USA, within easy reach of Los Angeles.
Compensation
The base compensation for this position ranges from USD 103,500 to USD 115,000 per annum.
Benefits
Medical, Dental, Vision, Paid Time Off (PTO), 401K, employee benefits program, incentive program
Culture
Gucci’s retail culture blends rigorous commercial expectations with a creative, client‑centric spirit. The organisation emphasises inclusion, personal development and high standards of conduct, offering a fast‑paced environment where coaching, collaboration and attention to detail are valued.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Gucci, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Team Lead – Retail», «Boutique Team Manager», «Client Advisor Team Manager», «Retail Supervisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.