Gucci Operations Manager
Gucci is hiring an Operations Manager in Toronto, Canada. Join a leading luxury fashion brand to oversee store operations and ensure exceptional client service.
Overview
Gucci, a prestigious name in luxury fashion, is part of the Kering Group, a global leader in apparel and accessories. As an employer, Gucci is renowned for fostering an inclusive and dynamic work environment where innovation and creativity are encouraged. The brand is committed to excellence and sustainability, providing employees with opportunities for growth and development within the fashion industry.
Role & Responsibilities
- Lead and develop the store operations team to ensure operational excellence.
- Oversee efficient stockroom management and accurate inventory control.
- Support the selling process to provide exceptional client service.
- Collaborate with the Store Director to execute operational and service standards.
- Manage the shipping and receiving processes, resolving any issues promptly.
- Ensure timely movement of merchandise and maintain organized inventory.
- Identify and resolve operational process issues.
- Maintain accurate operations documentation and procedures.
- Communicate discrepancies and issues to management immediately.
- Process repairs and damages according to company guidelines.
- Assist with the physical maintenance of the boutique.
- Order necessary supplies for the office and store.
Qualifications
- Minimum of 5-7 years of operations experience in retail or luxury retail, preferably in a supervisory role.
- Bachelor’s Degree preferred.
- Proficiency in Microsoft Office software.
- Experience with internal retail systems and shipping software.
Skills
Experience
5-7 years of operations experience in retail or luxury retail, preferably in a supervisory role.
Education
Bachelor’s Degree preferred.
Workplace
The successful candidate will be located in Toronto, Ontario, Canada. 64 luxury roles are listed in Toronto on Cerulean, 2 posted in the last 48 hours. Across the Ontario region, Cerulean lists 80 open positions — 5 listed in the past two days. Cerulean currently advertises 212 open roles in Canada, including 8 added in the last 48 hours.
Compensation
Base salary range is $75,000/year CAD - $95,000/year CAD, plus bonus potential. Additional compensation may include commissions and participation in employee benefits and incentive programs.
Benefits
Eligible employees may participate in an employee benefits program and other incentive programs, subject to program rules.
Culture
Gucci prides itself on a culture of inclusivity and accessibility, fostering a community of passionate individuals dedicated to innovation in the fashion industry. The brand values diversity and encourages employees to break new ground in their careers.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.