Gucci Operations Manager

Location
Employment Full-time
Seniority Manager
Posted Jan 16, 2026

Join Gucci at Toronto Premium Outlets as an Operations Manager. Lead store operations and ensure exceptional service in a luxury retail environment.

Overview

Gucci, a renowned name in the luxury fashion industry, is part of the Kering Group, a global leader in apparel and accessories. As an employer, Gucci is committed to fostering a culture of creativity, innovation, and inclusivity, offering employees the opportunity to contribute to the brand's legacy of excellence and luxury.

Role & Responsibilities

  • Lead and develop operational excellence across all store functions.
  • Evaluate and enhance operations with a strategic, commercial mindset.
  • Train and coach staff on operational policies and procedures.
  • Collaborate with corporate departments such as Inventory Control and Accounts Payable.
  • Serve as a leader to the store team, ensuring operational and service standards are met.
  • Manage inventory accuracy and oversee stockroom operations.
  • Support shipping and receiving processes and resolve related issues.
  • Maintain clear operational documentation and communicate discrepancies to management.
  • Assist in physical maintenance of the boutique and manage supply orders.

Qualifications

  • Minimum of 5-7 years of operations experience in retail or luxury retail, preferably in a supervisory role.
  • Bachelor’s Degree preferred.
  • Proficiency in Microsoft Office Suite.
  • Strong written and verbal communication skills.
  • Ability to analyze information and manage multiple tasks in a fast-paced environment.

Skills

Operational management Strategic planning Staff training and development Inventory management Problem-solving Communication Organizational skills Technological proficiency

Experience

5-7 years of operations experience in retail or luxury retail, preferably in a supervisory role.

Education

Bachelor’s Degree preferred.

Workplace

The successful candidate will be located in Toronto, Ontario, Canada. 64 luxury roles are listed in Toronto on Cerulean, 1 posted in the last 48 hours. Across the Ontario region, Cerulean lists 79 open positions — 3 listed in the past two days. Cerulean currently advertises 210 open roles in Canada, including 5 added in the last 48 hours.

Compensation

Base salary range of $75,000/year CAD - $95,000/year CAD, plus bonus potential.

Benefits

Gucci offers a comprehensive benefits package, including opportunities for professional development and growth within the Kering Group.

Culture

Gucci fosters a dynamic and inclusive workplace culture, encouraging creativity and innovation. Employees are part of a community passionate about pushing boundaries in the fashion industry.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.