Gucci Operations Manager
Join Gucci in Chicago as an Operations Manager. Lead store operations, ensure inventory accuracy, and support exceptional client service. Competitive salary and benefits.
Overview
Gucci, a prestigious name in the luxury fashion industry, is part of the Kering Group, a global leader in apparel and accessories. As an employer, Gucci is renowned for its commitment to innovation, creativity, and sustainability, offering a dynamic and inclusive work environment that fosters professional growth and development.
Role & Responsibilities
- Lead and develop the store operations team to ensure operational excellence.
- Evaluate and enhance store operations with a strategic, commercial approach.
- Train new and existing staff on operational policies and procedures.
- Coach and develop team members in operations, customer service, and sales support.
- Collaborate with corporate departments such as Operations, Inventory Planning, and Accounts Payable.
- Serve as a leader and partner with the Store Director to execute operational and service standards.
- Create a positive and cohesive work environment among staff.
- Function as Manager on Duty, assisting with floor coverage and client transactions.
- Oversee shipping and receiving processes and resolve any related issues.
- Ensure accurate and organized store inventory through cycle counts and scheduled inventories.
- Identify and resolve operational process issues promptly.
- Maintain clear and accurate operational documentation.
- Communicate discrepancies and issues to management immediately.
- Process repairs and damages according to company guidelines.
- Assist with the physical maintenance of the boutique.
- Order supplies for the office and store as needed.
Qualifications
- Minimum of 5 - 7 years of operations experience in retail, luxury retail, or a service-related industry, preferably in a supervisory role.
- Bachelor’s Degree preferred.
Skills
Experience
Minimum of 5 - 7 years in operations within retail or luxury retail environments, preferably in a supervisory capacity.
Education
Bachelor’s Degree preferred.
Workplace
The successful candidate will be located in Chicago, Illinois, USA. 29 luxury roles are listed in Chicago on Cerulean, 2 posted in the last 48 hours. Across the Illinois region, Cerulean lists 46 open positions — 2 listed in the past two days. Cerulean currently advertises 2.262 open roles in USA, including 71 added in the last 48 hours.
Compensation
Base salary range of $99,000 - $110,000/year, plus bonus potential and possible commissions.
Benefits
Comprehensive benefits package including medical, dental, vision, paid time off, and 401K.
Culture
Gucci fosters a culture of inclusivity and accessibility, encouraging a community of passionate individuals dedicated to innovation and excellence in the fashion industry. The workplace environment is collaborative and supportive, with a focus on breaking new ground in fashion and beyond.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.