Gucci Operations Controller

About Gucci

Gucci, one of the world’s most influential luxury houses, offers employees the opportunity to contribute to a Florentine legacy defined by creativity, craftsmanship and cultural daring. As part of Kering, the Maison combines Italian heritage with a progressive global outlook, fostering careers across design, retail, clienteling, merchandising, digital, operations and corporate functions. Gucci seeks individuals who bring curiosity, excellence and an entrepreneurial spirit, supporting them through inclusive leadership, learning opportunities and international mobility. Its workplace celebrates self-expression, collaboration and innovation, while upholding exacting standards of quality, sustainability and client experience.

Role & Responsibilities

• Execute shipping and receiving processes, reporting issues to Store Director or Operations Manager and resolving them promptly
• Ensure timely movement of merchandise through transfers, returns, and damage management while adhering to all procedures and guidelines
• Identify and resolve operational process problems efficiently and in a timely manner in collaboration with management
• Maintain clear and accurate operations documentation and procedures for reference purposes
• Submit all required tax-exempt forms as received
• Communicate discrepancies and issues immediately to management
• Process repairs and damages according to company guidelines on a timely basis
• Assist with physical maintenance of the boutique
• Place orders for all office and store supplies as needed
• Execute and maintain an accurate and organized store inventory at all times
• Perform store cycle counts, scheduled inventories, and reconciliation with support from Store Director or Operations Manager
• Ensure compliance with company standards, procedures, and security guidelines

Qualifications

• 2–3+ years of experience in a similar role, preferably within the fashion retail industry or luxury sector
• High degree of ethics, professionalism, integrity, and ability to inspire trust and teamwork
• Strong organizational skills with the ability to manage inventory efficiently
• Attention to detail and accuracy in stock management processes
• Knowledge of stock control procedures and inventory management software, including receiving, tracking, and storing merchandise
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously
• Good communication skills to collaborate with store management, sales teams, and other staff members
• Flexibility to work varied hours, including weekends and holidays, as required by the retail industry
• Ability to meet physical requirements of the position including climbing ladders, bending, and lifting boxes

Skills

Experience

2–3+ years of experience in a similar role, preferably within the fashion retail industry or luxury sector

Workplace

Culture

Gucci fosters a creative, inclusive workplace where individuality, craftsmanship, and cultural curiosity are central to how teams collaborate. As an employer, the Maison encourages bold ideas and personal expression while maintaining a strong commitment to excellence, innovation, and responsible luxury.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.