Gucci Operations Controller

About Gucci

Gucci, one of the world’s most influential luxury houses, offers employees the opportunity to contribute to a Florentine legacy defined by creativity, craftsmanship and cultural daring. As part of Kering, the Maison combines Italian heritage with a progressive global outlook, fostering careers across design, retail, clienteling, merchandising, digital, operations and corporate functions. Gucci seeks individuals who bring curiosity, excellence and an entrepreneurial spirit, supporting them through inclusive leadership, learning opportunities and international mobility. Its workplace celebrates self-expression, collaboration and innovation, while upholding exacting standards of quality, sustainability and client experience.

Role & Responsibilities

• Execute shipping and receiving processes and report any operational issues to store management for timely resolution
• Ensure timely and accurate movement of merchandise including transfers, returns-to-vendor (RTV), and damage documentation according to company procedures
• Identify operational bottlenecks and implement solutions in collaboration with the Store Director or Operations Manager
• Maintain clear, organized, and accurate operational documentation and procedures for team reference
• Process and submit all required tax-exempt forms upon receipt
• Communicate inventory discrepancies and operational issues immediately to management
• Process repairs and damage reports according to company guidelines and timelines
• Assist with physical maintenance and upkeep of the boutique environment
• Place orders for office and store supplies as directed
• Ensure ongoing compliance with company standards, security procedures, and operational guidelines
• Execute and maintain accurate inventory records and an organized stockroom at all times
• Perform cycle counts, scheduled physical inventories, and reconciliation with guidance from store leadership

Qualifications

• 2–3 years of experience in a similar operations, inventory, or stock management role
• Experience in fashion retail or luxury sector strongly preferred
• Demonstrated ethical standards, professionalism, and integrity
• Strong organizational and time-management abilities
• Meticulous attention to detail and accuracy in stock management
• Knowledge of stock control procedures and inventory management systems
• Ability to multitask and prioritize in a fast-paced retail environment
• Flexibility to work varied hours, including weekends and holidays as required
• Physical capability to perform job duties including climbing ladders, bending, lifting boxes, and moving merchandise

Skills

Experience

2–3 years of experience in a similar operations, inventory, or stock management role, preferably within the fashion retail industry or luxury sector. Prior experience with shipping, receiving, and inventory control systems is essential.

Education

High school diploma or equivalent; additional retail operations or logistics training is beneficial.

Workplace

Compensation

The base compensation for this position ranges from USD 27 to USD 30 per hour.

Benefits

Medical insurance, dental insurance, vision insurance, paid time off (PTO), and 401(k) retirement plan. Eligible employees may participate in an incentive program based on individual and organizational performance.

Culture

Gucci fosters a creative, inclusive workplace where individuality, craftsmanship, and cultural curiosity are central to how teams collaborate. As an employer, the Maison encourages bold ideas and personal expression while maintaining a strong commitment to excellence, innovation, and responsible luxury.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.