Gucci Global Retail Performance Senior Manager

About Gucci

Gucci, one of the world’s most influential luxury houses, offers employees the opportunity to contribute to a Florentine legacy defined by creativity, craftsmanship and cultural daring. As part of Kering, the Maison combines Italian heritage with a progressive global outlook, fostering careers across design, retail, clienteling, merchandising, digital, operations and corporate functions. Gucci seeks individuals who bring curiosity, excellence and an entrepreneurial spirit, supporting them through inclusive leadership, learning opportunities and international mobility. Its workplace celebrates self-expression, collaboration and innovation, while upholding exacting standards of quality, sustainability and client experience.

Role & Responsibilities

• Define and drive global frameworks for commercial targets and sales planning, monitoring retail performance to identify risks and opportunities
• Lead productivity frameworks and efficiency tracking across markets in collaboration with Retail Excellence teams
• Partner with HR to design retail contests and incentive schemes aligned with business objectives
• Own the Retail Scorecard, ensuring consistency, transparency and alignment at global level
• Deliver regular and ad hoc reporting to senior stakeholders, including weekly business reviews with clear, actionable insights
• Define and govern global target-setting methodology and deployment across all regions
• Oversee KPI frameworks to ensure reliability, accuracy and business relevance
• Lead 360° Retail Performance overview, consolidating insights on sales and KPIs across channels
• Define and maintain global performance dashboards, ensuring clarity and usability
• Partner with Digital and IT teams to enhance performance tools and data capabilities
• Collaborate with Retail Excellence to ensure alignment between performance drivers, store execution and client experience

Qualifications

• 8–10+ years of experience in Retail Performance, Commercial Planning, Business Analytics or similar functions within an international environment
• Master's degree in Business Administration, Economics, Engineering or equivalent
• Proven experience in retail with strong understanding of sales drivers, KPIs and productivity levers
• Fluent in English; proficiency in Italian or French highly desirable
• Strong analytical capabilities with ability to translate data into actionable insights
• Solid knowledge of retail KPIs, performance frameworks and productivity drivers
• Experience with reporting tools, dashboards and data visualization solutions
• Familiarity with incentive schemes and workforce productivity models

Skills

Experience

8–10+ years in Retail Performance, Commercial Planning, Business Analytics or equivalent functions within international environments; demonstrated expertise in luxury retail contexts is particularly valued.

Education

Master's degree in Business Administration, Economics, Engineering or equivalent discipline.

Workplace

Culture

Gucci fosters a creative, inclusive workplace where individuality, craftsmanship, and cultural curiosity are central to how teams collaborate. As an employer, the Maison encourages bold ideas and personal expression while maintaining a strong commitment to excellence, innovation, and responsible luxury.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.