Gucci Global Client Development Coordinator
- Employment
- Contract
- Seniority
- Mid-Level
- Department
- Clienteling, CRM & VIP Relations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- May 4, 2026
About Gucci
Gucci is an iconic Italian maison within the Kering group, renowned for its progressive creative direction and artisanal excellence across fashion and leather goods. As a global luxury house, Gucci combines strong brand heritage with a modern, internationally distributed organisation, offering roles that interface with diverse markets, cross‑functional teams and high‑profile client initiatives.
Gucci in Milan seeks a Global Client Development Coordinator (fixed-term) to coordinate global client engagement, events and CRM activations.
Role & Responsibilities
- Coordinate execution of global client development initiatives across outreach, private appointments, events and bespoke client experiences.
- Support rollout and localization of strategic guidelines for campaigns, product launches and client activations.
- Translate global strategy into clear, actionable frameworks, tools and playbooks for regional teams.
- Partner with Analytics, Client Experience and Contact Strategy to monitor planning effectiveness and optimize performance.
- Act as a reference for client engagement platforms and tools (Wrike, EMT), driving adoption and documenting best practices.
- Maintain and update client data structures and campaign assets (Luce) to ensure consistency and accuracy across activations.
- Support client development budget tracking and collaborate with Finance on reporting and monthly closure.
- Contribute to the global gifting strategy and monitor gifting and campaign performance, providing insights and recommendations.
- Capture regional and field insights and translate them into actionable inputs for product marketing, merchandising and brand stakeholders.
Qualifications
- Minimum 2+ years of experience in client development, CRM, clienteling or similar roles, ideally within luxury retail.
- Proven ability to translate strategic direction into structured, operational plans and guidelines for field teams.
- Strong analytical aptitude with experience partnering with analytics teams to monitor performance and extract actionable insights.
- Advanced proficiency in PowerPoint, Excel and Word; hands‑on experience with Wrike, EMT and Luce is strongly preferred.
- Well‑developed stakeholder management and cross‑functional collaboration skills, with clear written and verbal communication.
- Proactive, highly organised and able to manage complexity and multiple priorities concurrently.
- Fluent in English; Italian language skills are a plus.
Skills
Experience
At least 2 years of professional experience in client development, CRM, clienteling or equivalent roles, preferably within luxury retail or high‑end consumer brands, with demonstrable exposure to global or regional program coordination.
Education
Bachelor’s degree in business, marketing, communications or a related field, or equivalent professional experience; advanced degree or specialised training in CRM/marketing is a plus.
Workplace
This position is based in Milan, Lombardy, Italy.
Culture
Gucci combines a strong creative identity with a global, collaborative workplace that values craftsmanship, innovation and diversity. The organisation offers a fast‑paced, matrixed environment where cross‑disciplinary collaboration and international stakeholder engagement are central to driving client‑facing programs.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Gucci, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Global Client Engagement Coordinator», «Client Development Specialist – Global», «CRM & Client Activation Coordinator», «Global Client Programs Coordinator», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.